Years Experience Sales

Carlo Swindell

**** * ***** ***

Albany, GA *****

770-***-****

*****.********@*****.***

OBJECTIVE

To obtain Systems Administrator or Technical Support position in a well organized institution which can

benefit from my 4 years experience in providing PC maintenance, Networking, and Client tech support for

small to medium sized businesses.

PROFESSIONAL EXPERIENCE

Technology Specialist – Mitchell County School System, Camilla, GA, 2/2007-Present

• Deploy laptops/desktops using Remote Installation Services.

• Configure and manage group policies on domain controller.

• Troubleshoot and resolve various network issues.

• Manage users, groups, and objects within Active Directory

• Assist school system with various technology issues.

• Resolve various 2000/XP Professional and Windows Server 2003 operating system issues.

Desktop Support Technician – Vincent’s Computers, Decatur, GA, 9/2006-2/2007

Perform basic test on various PC units.

Facilitates complete solution of product sales, upgrades, and PC installation

Disassemble/Assemble hardware components.

Detect and remove viruses from desktops/laptops.

Data Analyst – L-3 Communications / Titan Corporation, 8/2005-12/2006

Perform basic troubleshooting steps to resolve ticket issues.

Maintain a nationwide database containing employment data information

Analyze and collect companies payroll information.

Utilize special software applications (Microsoft Excel) to calculate distinct data.

Social Events Facilitator - Georgia Southern University, Statesboro, GA, 4/2003-4/2005

Responsibilities include setting up for various social events on and off campus.

Coordinate event layouts to coincide with client’s request.

EDUCATION

Georgia Southern University, Statesboro, GA

Bachelors of Business Administration in Information Systems, May 2005, GPA: 3.00/4.00

CERTIFICATIONS

CompTIA A+ Certification: COMP001005400015

CompTIA Network+ Certification, January 2007

MCP Microsoft Certified Professional: 5958831

TECHNICAL SKILLS

Software: Microsoft Office Professional 2003 and 2007

Operating Systems: Windows 98, 2000, XP, Vista, Windows 7, Linux OS

Protocols and Platforms: TCP/IP

Web Development: HTML, Adobe Dreamweaver, Photoshop, and Flash

AFFILIATIONS

Association of Information Technology Professionals

Open Source Development Group

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