Customer Service Sales Representative

Stormie Martin

**** ****** ****** *** ***, Lake Charles, LA 70601

Phone: 337-***-**** Email: stormiem55@gmail .com

Please consider me for Information Technology Position

McNeese State University graduate offering:

IT skills along with the ability to quickly master new skills

strong work ethics

organizational and leadership skills

strong problem solving ability

available for full time work

Education

McNeese State University, Lake Charles, LA

Associates in Computer Information Technology

GPA 3.43

Concurrent Employment with College Studies:

Sales Representative Dillard’s(October 2009 to Current) and Academy (August 2008 to

September 2009)

Conducted leadership skills as a supervisor in training

Provide prompt, friendly customer service.

Zone merchandise.

Conduct price changes.

Set and maintain weekly ad signage.

Perform price/SKU look ups.

Set and maintain planograms.

Operate cash register and maintain knowledge of cashier procedures.

Answer telephone.

Attend training seminars.

Technology Summary

Experienced with Microsoft and Open Office word processing, spreadsheet and

presentation software

College classes include:

Computer Literacy, Data Processing (A)

Introduction to Programming with Visual Basic (B)

Basic Microsoft Word (A)

Introduction to Software Packages, I (B) and II (B)

Introduction to Personal Computer Hardware (B)

Selected Topics in Programming (A)

Computer Operating Systems (B)

Intermediate Microsoft Word, Powerpoint (A)

Technology Related Experience

Volunteered for the Information Technology Department at the Beauregard Parish

Library:

Assisted children with developing computer skills and taught Internet safety

at summer camps

Helped people use the Internet to locate family members separated during

evacuation and resources for employment, housing and other services

during hurricanes Katrina and Rita

Gained some experience with Linux through helping patrons and assisting

with IT upgrades and other projects at the Beauregard Parish Library

Additional information and references available on request.

Contact this candidate