Sales Project

Donald Habersack

**** ******** ***** ******* ? Powhatan, Virginia 23139

804-***-****? *******@***.***

____________________________________________________________

Highly motivated individual with a proven ability to successfully manage

customer relationships with demonstrated ability to work within a dynamic,

fast-paced environment. Strong technical knowledge of PACS/IT

infrastructure, networking and software applications. Proven ability to

effectively deal with individuals at all levels. Demonstrated initiative

and resourcefulness an assertive communicator with excellent verbal and

written presentation skills.

____________________________________________________________

Sales and Customer Development, Team Building

Project Management, Staff Training and

Development

Problem Solving, Advanced Security

Preparation

McKesson Provider Technologies 08/07

to 11/09

PACS/RIS Sales/Customer Development Representative

+ Responsible for business development and growth of McKesson install base

including managing numerous accounts establishing and maintaining a strong,

trusted and continuous relationship being the conduit between the customer

and the company. The key factors to success were linked to customer

reference ability, revenue opportunities, product adoption, reduction in

escalations and customer satisfaction.

. Driving complex and sophisticated customer solutions

. Selling PACS/RIS upgrades and professional services

. Processing add-on solutions through the Sales Resource Center.

. Reviewing customer's business needs in regard to recommendations for

workflow solutions.

. Provide on-site demos and webinars for MIG's suite of products

. Manage multiple projects, initiatives and communication with multiple

customers.

. Triage specific customer requests to the appropriate internal McKesson

department

. Work with internal teams or individuals and external customers to

identify and resolve

issues in a timely and professional manner, ensuring customers are

provided with

appropriate, timely and accurate information and status updates

First Consulting Group 08/05 to 06/07

Senior Consultant/Sales - Professional Services

< Performed numerous system implementation readiness assessments in

Hospitals, Medical Centers and Imaging Centers across the United States.

Project managed PACS installations from imaging centers and small to very

large hospitals.

Assessing network design and information technology support mechanisms for

Radiology operations with evaluation and assessment of Network topology and

bandwidth capacity, IT infrastructure and staffing requirements.

. Analysis of interfaces to dependent systems (RIS, HIS, VR, EMR) and their

impact on

PACS functionality and workflow.

. Assessing the modalities CT, MRI, NM, US, CR, MA, XA to see it they are

network and

DICOM compliant.

. Developing business continuity and disaster recovery strategies.

. Physical and data security assessments of vulnerabilities (viruses,

threats, etc.)

. Review completeness and conformance with policies and procedures for data

security

and backup, systems management, to comply with HIPAA.

. Perform Risk Analysis and establish SLA'S with vendors.

. IT department assessment, strategic planning and budget planning.

. Radiology department workflow assessment and presentations.

. Storage architecture. Analyze current storage volumes, current storage

platform(s)

(DAS, SAN, NAS, Juke box, tapes etc.).Present archival solution(s)

. Image file retention and protection requirements (hospital policy, state

law etc)

. Data Migration and restoration from tape, DVD to spinning disk.

. Presentation of project plans, vendor selections, Lead project kickoff

meetings

. (SME) Subject Matter Expert for special projects.

Xtria Healthcare 09/03 to 05/05

Regional Service Manager

. Oversight of PACS Managers, System Administrators, System Analysts,

System

Engineers and Help Desk support center.

. Perform Radiology department Workflow Analysis.

. Perform Readiness Assessments including assessments of Network topology

and

bandwidth capacity, IT infrastructure and staff.

. Assessment of modalities (CT, MRI, NM, US, CR, MA, XA) to see it they are

network

and DICOM compliant.

.Creation and presentation of the implementation project plan, including

managing kickoff meetings.

.Disaster tolerance and prevention strategies and recommendations.

.Project Management of PACS installations including the installation of

PACS database, STS servers, LTS servers i.e. SAN, NAS.

.Develop policies, procedures and site administrative manuals.

Fuji Film Medical Imaging Systems 02/99 to

06/03

Network Specialist/Systems Administration Trainer

. Installation and administration of PACS servers and Networks.

. Project managed various client sites across the United States.

. Provided System Administrative and Applications Training for

Administrators,

Radiologists, Clinicians, Physicians and Technologists.

. Technical writer of System Administration manuals (Synapse V1)

. Sales and Marketing support, product demonstrations and leading site

visits.

GE Medical Systems 04/95 to

02/99

Systems Administrator

. Responsible for the operational administrative network management of all

PACS related

Servers and workstations.

. Duties included daily system monitoring, storage media management,

network

management, training users, security and development and monitoring of

policies.

. Responsible for project planning, management and coordination.

. Sales support, technical specialist.

1979 Corrections and Criminal Justice, Harford Community College

1983 Data Processing Institute - Associate of Arts

1996 Computer Science/Unix Administration, Harford Community College

1999 Marketing Management, John Tyler Community College

2001 Business Management, John Tyler Community College

Excellent References and Supporting Documentation Furnished upon Request.

Core Professional Strengths

Education

Professional Experience

Contact this candidate