Customer Service Maintenance
Resume:
Rachel Lotta Adams
Mount Laurel, New Jersey 08054
***********@*****.***
Objective
Willing to work in a dynamic, challenging and growth oriented company that
allows me to utilize my knowledge and experience to contribute to the
growth of the organization
Summary of Qualifications
. Ability to meet deadlines and work under pressure
. Keep impeccable records of daily correspondence via email, telephone,
and fax
. Works well with minimal to no supervision
. Excellent interpersonal, communication, and customer service skills
. Superb multi-taking ability in fast paced environment
. Extensive experience with Microsoft Office programs and data
processing
Work History
02/2007 - 04/2010 United States Air Force
Maintenance Operations Controller / Weapons Systems Coordinator
. Coordinated daily with Maintenance Group Leadership; ensured
maintenance accomplishment on 13 C-17A, 32 KC-10A, and various
transient aircraft
05/2003 - 02/2007 United States Air Force
Electrical and Environmental Systems Specialist for KC-10A aircraft
. Performed maintenance on electrical and environmental systems
installed on 32 KC-10A aircraft valued at 2.8 billion dollars
06/2002 - 05/2003 Sanilac County Buyers Guide
Receptionist and Customer Service Representative
. Maintained and recorded personal classification adds from 10,000
clients
09/1999 - 06/2002 Sanilac County Buyers Guide
Warehouse Bagger and delivery employee
. Assembled and delivered weekly Buyers Guide newspaper to 10,000
Sanilac County residents
Education
Community College of the Air Force: currently attending; completed 64
credits for AAS Aviation Maintenance Technology
United States Air Force Electrical and Environmental Technical Training: 35
credits
Airman Leadership School: 10 credits
American Red Cross: First Aid, CPR/AED 2003- Present
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