Customer Service Manager

Faron Loreaux Daniel

** **** ******** ******

Milan Ohio, 44846

Home Phone: 567-***-****

email: subchief21 @yahoo.com

Objective: To obtain A Food Service/Hospitality Leadership Management, Facility Manager or Director

position with a growing company where my direct hands on skills and extensive experience can be

utilized.

QUALIFICATIONS:

• Working with diverse groups • Forward Thinking/Troubleshooting

• Computer Skills/FSM Programs • Hotel/Food Service Management

• Supply Receipts/Requisitions • Financial Management

• Administration/P&L Accounting • Leadership/Group Training

• Dietary and Nutrition Planning • Inventory and Stock Control

• Team Player/Team Building • Recipe and Menu Development

• Staff Policy Development • Provisions Accountability

• Counseling and Mentorship • Food Service Administrator

• BEQ Facility Lodging Director • Sanitation Instruction

Experience: 24 Total Years in the Hospitality and Food Service Industry.

United States Navy: Facility Manager/Director, Supply Department April 1986 to January 2008

as a Leading Chief Petty Officer and Certified Chef.

• 22 years of Honorable Service with the United States Navy.

• Operations Supervisor and Administrator for 9 Different Facilities.

• Supply Dept. Leading Manager and Senior Culinary Specialist.

• Helped Developed a New Standard Menu for the Navy saving 20 Million.

• Daily Records Accounting / Financial P&L auditing-Loss and Gains.

• Building Maintenance, Grounds Keeping and Staff coordinator.

• Upper Management for 6 Years. 3 Locations with over 15,000 Employees.

• 10 Years in HR,assigning duties,meeting forecasts and sales analysis.

• CPR/First Aid Instructor, Trainer, Inventory and Production Leader.

• Team Firefighter, Private Security and Nuclear Weapons Safety.

• Whole Sale Purchase and Retail Sale of Bulk / Non-bulk food products.

• Outstanding Customer Service Skills, putting People's needs first.

Education: St. Augustine Florida Culinary Arts Institute 6000 Hour/4 Year Diploma.

Commercial Foods/Culinary Arts Nutrition and Management, 1991-1995.

Primary Leadership and Development Program Completed February 2000.

Command Financial Specialist Course Completed June 2000.

Facilities Director BEQ Management School, NEC #3538. Completed May 2001.

Food Service Sanitation/HACCP Instructor Certification Completed December 2004

Food Service Records and Administration School, NEC #3529. Completed May 2005.

Senior Management Leadership course Completed September 2007.

AWARDS:

• Military Outstanding Volunteer Service Medal for community service.

• Humanitarian Service Medal for Peace Keeping Operations.

• Currently hold a Government Secret Clearance.

• Awarded Employee of the Year for Team-Work and Leadership.

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