Customer Service Medical

Location:

Posted:

July 03, 2010

M elanie K. Howell

EXPER I ENCE

August, 2004- Certificate of Medical Necessity Billing Specialist- Hastings PME, Inc.

May, 2010 (formerly Professional Medical Equipment, Inc.)

Duties include; creating, sending, receiving and processing CMNs for Medicare, Medicaid and all

private insurances. Working directly with the doctors’ offices and hospitals to get the

CMNs completed. Obtaining testing and new CMNs for recertification with the

insurance companies. Working held revenue reports to which I have maintained the

best numbers of the department.

November, 2001- Inventory Clerk- CIS (Canton Inventory Service)

April, 2005 Duties included; counting and recording merchandise, and entering totals into a

handheld computer.

January, 2002- Operator/ Medical Receptionist- Stark Medical Specialties, Inc.

March,2003 Duties included; answering twelve incoming phone lines, entering patient information

into the computer, scheduling appointments and greeting patients.

January, 2001- Billing/ Medical Receptionist- Marco R. Corallo, D.O.

July, 2001 Duties included; entering and posting charges for the billing company, dealing with the

various insurance companies, entering patient information into the computer,

scheduling appointments, greeting patients, creating and maintaining patient files,

filing, answering phones, handling the release and requisition of patient information

from other facilities, and assisting patients with billing questions. I also set up the front

office for Dr. Corallo when he opened his own practice, created all necessary forms and

documents and credentialed him with the insurance companies.

January, 2000- Medical Receptionist- Community Medical Center of Alliance

January, 2001 (Marco R. Corallo, D.O.)

Duties included; customer service, greeting patients, entering patient information into the

computer, scheduling appointments, creating and maintaining patient files, filing, and

answering phones. I also created documents needed for the front office, which are

being used by 8 medical offices in the Alliance area.

ED UCAT ION

1996 Associates in Criminal Justice, The University of Akron, Akron, OH

S K I L LS

I am well versed in the operation of the following computer programs;

Brightree, MestaMed, MedForce

Microsoft Office; Word, Excel, Access, Power Point & Outlook

Microsoft Works

Microsoft Money