Technical Support Design

R. Buck Bailey

*.****.******@*****.***

203-***-****

Improving clarity through research, design, and bold communication.

Portfolio and references available by request.

Work History

Jan 2010-present: Design and Technical Assistant: Eli Whitney Museum

. Developed build instructions for over a dozen Museum projects, for

print and on the web.

. Researched and located a new Web Host for the Museum, free to non-

profits, reducing yearly

technology costs and greatly improving web site performance.

. Responsible for updating Museum web site using Drupal Content

Management System.

. Produced an exciting new promotional video for the HillQuest

project.

. Assisted instructors with miscellaneous materials and hand-outs

required for classes.

. Provide technical support for Macintosh and Windows platforms.

June 2010-present: Workshop Instructor: Eli Whitney Museum

. Modernized the technology curriculum and prepared detailed outlines

for future instructors.

. Taught HTML and Flash, story boarding, stop motion animation, voice

acting, and video post-

production to children in the Workshop.

2002-2007: Network Administrator: Corporate Flight Services

. Provided on-call technical support for Windows systems and small

business network issues.

. Upgraded and maintained small-business network and software

development platforms.

Education

Bachelor of Science: Graphic Design; Southern Connecticut State

University

. Graduated May, 2010 with 3.67 in-major GPA.

. Graduated with sufficient credits for Minors in Music Composition

and Studio Art (Sculpture).

. Thoroughly versed in Typography and readability in Print Media.

Software Experience

Fluent with Macintosh, Windows, and Linux Operating Systems as well as

the following programs:

. Adobe Dreamweaver

. Adobe Fireworks

. Adobe Flash Actionscript

. Adobe Illustrator

. Adobe InDesign

. Adobe PhotoShop

. Apple iMovie

. Quark Xpress

. Drupal CMS

. Microsoft and Open Office, iWork

. Propellerhead Reason

. FruityLoops FLStudio

Personal Projects and Highlights

. Design, sculpting, package design, and resin reproduction of "Robot

Medic Tools."

Robot Medic Tools is an Adult Collectors? accessory package for the

Transformers Universe Ratchet

figure, which replaces the medic?s weapons with repair tools.

. Developed and support "bQwerty" and "bDvorak" software keyboards.

Modifications for iPhone and iPod Touch, available in the Rock Your

Phone and Cydia stores.

. Thoroughly familiar with several graphical tools and knowledgeable in

many more.

. Experienced with SLR and Digital Photography.

. Sculpture in various media in both large scale and miniature.

. Efficient and quick to learn.

. Highly organized.

. Explores new creative tools with the obsessive tenacity of a True

Geek.

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