Quality Assurance Software Engineer

Kim Hamilton

*** ******** ******, *** *******, Connecticut 06052, ************@***.***

860-***-****, Cell: 860-***-****

Objective

A disciplined, detail-oriented, and experienced quality assurance

professional seeking positions of increasing responsibility in quality

assurance software testing.

Qualifications

Over 8 years of IT experience Quality Center Test Director

Over 5 years of Quality Assurance experience

software testing experience Experience testing Client/Server and

mainframe applications

Strong analytical and organizational Developed, implemented, maintained,

skills and enhanced test plans and test

scripts

Experience with relational databases Experience verifying business

and data warehouses requirements

SQL fluency Proven ability to meet deadlines,

set individual priorities, and be

self-directed

Healthcare insurance systems Excellent teamwork skills

experience

Excellent communication skills Outstanding interpersonal skills and

customer focus

Professional Experience

Linguist

Freelancer at aLanguage Bank, WebVisible, LanguageTran

2007 - 2010

. Increased advertisers' sales by creating traffic generating

Internet Search Engine Marketing campaigns

. Provided court interpretation services to the Connecticut Judicial

Branch

. Suggested improvements to Census Bureau advertising materials

reviewing and editing translated documents for linguistic accuracy

and cultural appropriateness

. Produced well written, accurate, and timely document translations from

Polish

Software Tester

QA Consultant at ING, Integrated Loan Systems, Blue Cross/Blue Shield of

Florida, Cigna Healthcare, Business Objects, InterAct Software

1998 - 2007

. Specialized in QA software testing of every SDLC phase of new and

enhanced

financial, healthcare insurance, mortgage, billing, and retail

systems applications

. Translated technical documentation and system expertise into well

defined high

level test plans and detailed and easy to follow test scripts

. Identified and secured appropriate test data

. Executed test plans and test scripts

K. Hamilton, page 2

. Validated test execution results and actual vs. expected results

uncovering

numerous hidden system issues impacting operations

. Recorded and tracked defects collaborating with Business and

Development toward

successful test problems' resolution

. Proposed and designed regression test cases/scripts/data to retest

defects

Software Engineer

United HealthCare, Hartford, Connecticut 1996

- 1998

. Facilitated report production for Health Plan management and other

internal UHC customers accessing data warehouse via Cognos Impromptu

tool by timely and accurately administering Cognos Impromptu catalogs

to reflect system changes and reporting needs

. Designed and delivered well received training classes on business and

technical aspects of the data warehouse

. Resolved class follow-up issues and help desk report assistance call

requests

. Evaluated and recommended new data warehousing tool enhancing access

to the data warehouse for reporting purposes

Education

MBA Degree, Global Management, University of Phoenix, 3.82 GPA, February

2010

BA Degree, Sociology, University of Connecticut

Training

DB2 Applications Programming, Train the Trainer, PowerPoint Advanced,

Brio Power User, Brio Administration, Cognos Impromptu Administration,

Cognos Advanced Reporting, Business Objects training series, Web Page

Planning and Designing, FrontPage 2000, HTML, Dreamweaver, Java

certification

Computer Applications

Cognos Impromptu, Brio, Business Objects, Quest, MS Query, QMF, Quality

Center Test Director, Access, Excel, Outlook, PowerPoint, Word, Geneva,

Landing Page Constructor

Contact this candidate