Sales Engineer

Keith Keeton ***** **th Place W

Edmonds, WA *****

Phone : 425-***-****

Cell: 206-***-****

*****.******@*******.***

Summary of Qualifications:

. Twelve years experience in customer-facing roles in pre-sales, post-

sales, and technical account management.

. Ability to understand and communicate diverse technical concepts to all

audiences.

. Proven problem solving and troubleshooting skills.

. Familiarity with web technologies and web system management.

. Experience providing on-site implementations and customer training.

. Experience testing s/w applications, video games, and complex

hardware/software systems

Professional Experience:

QL2 Software - Seattle, WA (2008 - 2009)

Solutions Engineer

. Create customized demonstrations, prototypes, proofs of concept, trials

and training for customers and partners.

. Provide product expertise and pre-sales support to sales representatives

across product lines and markets (travel, retail and custom).

. Responsible for articulating customer business and technical requirements

to development team through Statements of Work and requirements

documentation.

. Implement and configure customer-specific applications to extract data

from unstructured data sources using WebQL scripting language.

Vorsite Corporation - Seattle, WA (2007 - 2008)

Solution Architect

. Worked effectively with customers to define and document requirements.

. Led successful projects from start to finish handling all project

management responsibilities.

. Provided formal and informal training for administering SharePoint to

customers and co-workers.

InfoBasis, Ltd - Redmond, WA (2006 - 2007)

Technical Account Manager

. Served as the local technical representative to our largest client,

Microsoft.

. Assisted in the development of business and functional requirements for a

highly customized skills management application.

. Coordinated scheduling of project resources with the corporate office in

the UK.

American Power Conversion - Seattle, WA (2004 - 2006)

Senior Systems Engineer

. Designed complex solutions for enterprise end users.

. Conducted demonstrations on products and solutions sold into named

accounts.

. Assisted the Sales team to define & develop account strategies.

Vigilos - Seattle, WA (2003 - 2004)

Sales Engineer

. Served as the primary technical resource to size and price systems for

proposals.

. Provided expertise in the areas of installation/activation,

configuration, and end-user aspects.

. Provided project management and post sales coordination of internal

resources to ensure deliverables for deployment.

Volt Computer Services (Contract at Microsoft) - Redmond, WA (2002 - 2003)

Software Test Lead

. Responsible for leading a team in testing of a large B2B E-commerce

software system.

. Developed test plans, test procedures, and use cases to verify functional

requirements coverage of all test categories including regression,

reliability, scalability, stress and performance.

. Responsible for functional software testing of SQL-based web applications

and various video game titles and genres.

RadView Software - Seattle, WA (2000 - 2001)

Senior Sales Engineer

. Served as the primary technical resource in product demonstrations,

onsite customer visits, site surveys, Proofs of Concept, and RFP/RFI

responses related to Radview's web application testing solutions.

. Provided both pre- and post-sales technical troubleshooting and

consultation and act as the primary technical spokesperson for the

company within the assigned region.

. Assumed responsibility for technical product and integration issues in

the pre-sales process.

. Acted as the technical liaison between sales and the software development

group, and as a customer spokesman, to influence product development

roadmaps and release planning.

WRQ, Inc. - Seattle, Washington (1997 - 2000)

Systems Engineer

. Provided senior level pre-sales technical expertise and consultation on

Enterprise Application Integration (EAI), web system management, host

connectivity, and software management products to the direct sales force.

. Conducted formal and informal technical presentations and training to

customers, channel partners, integrators, and internal audiences at staff

and executive levels.

. Worked with sales teams to manage major customer accounts, analyze

requirements and environments, and develop sales strategies for existing

and prospective customers.

Ascent Logic Corporation - San Jose, California (1995 - 1997)

Consulting Engineer

. Worked with sales to provide sales and product support for a wide variety

of customers.

. Created and maintained requirements databases and executable simulations.

. Worked closely with customers to develop database queries and utilities.

. Developed and presented generic and customized customer training

materials.

Lockheed Martin, Electronics, Information, and Missiles Group - Orlando,

Florida (1985 - 1995)

Staff Systems Engineer

. Led a requirement analysis and design effort to develop a large-scale

automated fingerprint identification system (AFIS).

. Served as the lead engineer to redesign a video-based target tracking

system.

. Led an effort to develop a statistical-based target recognition system.

Hughes Aircraft Company - Long Beach, California (1982-1985)

Firmware Engineer

. Responsible for design, development, test, and integration of embedded

firmware for the F-14 Mission Trainer.

Education:

Florida Institute of Technology - Melbourne, Florida

Master of Business Administration, 1993

Concentration in General Business Administration

University of Central Florida - Orlando, Florida

Master of Science in Computer Engineering, 1990

Concentration in Computer System Design. Thesis work in flight simulation

system integration and digital filtering techniques.

Vanderbilt University - Nashville, Tennessee

Bachelor of Engineering in Electrical Engineering, 1982

Second major in Mathematics

Professional Training and Development:

. Cisco Router Configuration

. Oracle Database Fundamentals

. Java Programming Fundamentals

Technical Skills:

Operating Systems

Windows Server 2003, Windows XP, Windows 2000, Linux, Solaris, SunOS

Databases

MS SQL Server, Oracle

Programming Languages

HTML, JavaScript, VB, C, SQL, Smalltalk, Ada, Pascal, Assembly code

Host Connectivity

3270, 5250, HP3000, VT

Networking

TCP/IP, DNS, SNMP, FTP, HTTP, Telnet, IPX/SPX

Contact this candidate