Human Resource Resources

Tammy L. Riley

**** ******* ****** **** *** 904-***-****

Jacksonville, FL 32244 *********@*****.***

PROFILE_______________________________________________________________

• A polished professional with outstanding demeanor, leadership, interpersonal and

communication skills.

• Extensive experience in problem solving, workflow, and communication pattern to

maximize effectiveness of the work team.

• Skilled in accurately assessing needs and clear effective business communication

• Skilled in facilitating successful corporate training programs for employee.

EDUCATION___________________________________________________________

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M.A., Human Resource – Webster University, Columbia, South Carolina - May

2003

B.S.,Criminal Justice-University of South Carolina,Columbia, South Carolina-

December 1988

PROFESSIONAL

EXPERIENCE____________________________________________

Management

• Managed a staff of 20 Human Resource Representatives.

• Completed all new hire paperwork and administration.

• Maintained a human resource system that meets top management information needs.

• Recruited and conduct interviews with candidates for positions in the Human

Resource Serve Center.

• Researched, responded and resolve telephone and email inquiries from all associates

on employee relations issues.

• Tracked designated activity reports and keep CEO and Field HR informed of all HR

related trends as appropriate.

Training & Development

• Conducted training and assessments of individual developmental needs.

• Oriented new employees on company policy, performance management and

company systems.

• Communicated new company policies and human resource procedures for

corporate and retail employees.

• Executed special projects such as the research, implementation, and computer

based training coordination for Human Resources.

• Conducted employee culture initiatives meetings to gather information regarding

the general factors that affect morale, motivation, and efficiency.

• Assisted line managers with writing performance reviews.

• Developed presentation and training as relate to job responsibilities.

• Presented six courses over two years.

WORK

HISTORY______________________________________________________________

• 8/2009- Present Kelly Educational Staffing - Substitute Teacher - Jacksonville,

Florida

• 9/2006 – 8/2009 Fortune 500 Company-Human Resource Lead- Family

Dollar Stores, Inc. Charlotte, North Carolina

• 2/1998– 5/2006 Colonial Life Insurance –Senior Account Representative- -

Columbia, South Carolina

TECHNICAL

SKILLS__________________________________________________________

• Microsoft Office Suite Microsoft Outlook Oracle Lotus Notes PeopleSoft

Internet Magic Kronos

References available upon request

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