Robert Wachter

*** ******** **.

Pittsburgh, PA *5218

412-***-****

abmgld@r.postjobfree.com

EXPERIENCE

**/****- **/**** ***** Watch AZ Phoenix, AZ

Operations Manager

. Managed staff production of multimedia projects.

. Maintained and updated several operating systems for office and remote

network sites.

. Ensured quality standards and deadlines were met or exceeded.

. Trained employees according to customer service and video

production/editing protocol.

11/2005 - 10/2007 Diamond Pharmacy Indiana, PA

Pharmacy Technician

. Processed and verified pharmacy prescription requests for nursing home

clients.

. Resolved escalated issues associated with new and existing

prescriptions.

. Operated and Maintained Visual Fox Pro based database to ensure

seamless work flow.

01/2000 - 10/2005 Media Pulse

Phoenix, AZ

Operational Manager

. Built and maintained workforce in the Phoenix area office, including

work at home employees.

. Established employee conduct and productivity guidelines.

. Initiated Windows NT operating system and video editing systems.

EDUCATION

1997 Columbia College of Chicago Chicago, IL

Major: Journalism

Coursework: News writing and reporting, copyediting, fiction writing,

magazine design and layout and software training.

SKILLS

. Proficient in all Microsoft Office applications - Word, Excel,

Outlook, and Powerpoint

. Operating system proficiencies include Windows 7, Vista and XP, SQL

Server and Mac OS X Mavericks

. Additional applications proficient in: Google Docs, Oracle, Adobe

Photoshop, Adobe Premiere, Adobe Pagemaker, Final Cut Pro and Pinnacle