Insurance Management
Resume:
Gary Robinson MBA, CPHRM
East Orange, New Jersey 07018
Phone: 973-***-****
**********@***.***
_______________________________________________________________________
Director of Risk Management and Insurance
Senior management professional with over 18 years experience in Insurance
and Risk Management, Claims Administration, Operations. Leadership,
Strategic Planning, Contract Negotiation, Financial Analysis, Project
Management, Process Improvement
_______________________________________________________________________
OVERVIEW
Results oriented Risk Management executive with hands-on management style,
20 years of progressively responsible experience and proven record of
clinical, operational and financial achievement. Dynamic, visionary leader
who understands customer needs, conceptualizes and applies new information
quickly. Excellent track record in strategy development, project management
and implementation with strong problem solving, communication,
interpersonal and team building skills. Expertise in consulting and
teaching, directing organizations through change, continuous quality and
organizational performance improvement, leadership training and development
and improving customer satisfaction.
PROFESSIONAL HIGHLIGHTS
Insurance and Risk Management: Designed and developed a strategic
initiative that resulted in the successful emergence of a Risk Retention
Group that insures over 200+ physicians. Managed and developed the entire
Risk Management Program including comprehensive insurance coverage,
incident reporting processes and claims administration for the
organization.
Leadership: Increased revenue and services of multi-site primary healthcare
organization by 6% of total operating budget in a highly competitive
environment. I diversified a large healthcare provider by developing a
corporate-owned Medical Malpractice company in the form of a Risk Retention
Group.
Operations: Developed and monitored complete, comprehensive insurance
program for the entire organization and operational exposures including
W.C., Auto, Fidelity, Property, Umbrella, High SIR, Risk Retention
Programs, G.L., D&O, E&O, and Malpractice. Designed numerous policies and
procedures to improve organizational performance and increase patient
satisfaction. Implemented strategic initiative that developed
organizations own insurance company for malpractice. Supervised a staff of
7 professional and 4 non-professional employees.
Strategic Planning: Decreased operating cost by integrating services with
primary care, counseling and assessment/referral. Develop marketing
initiatives to increase market share through utilization of marketing mix
and promotion mix. Designed strategic measures which created
organizational differentiation resulting in the development of a
malpractice insurance company, reducing cost by $5M in insurance premiums.
Contract Negotiation: Reviewed all contractual agreements and insurance
coverage which decreased overall cost by 18% annually. Insurance cost
reduced by 28%, with the introduction of our own RRG with reduced premiums
from $6.8 Million to $5.2 Million. Workers Comp coverage reduced by $114K
and place in a dividend program. Umbrella Coverage costs reduced by
$42,000. Negotiated all reinsurance and excess liability contracts that
represented over $25,000,000 in coverage for our captive RRG.
Financial Analysis: Reviewed insurance pricing and coverage annually
including actuarial analysis for RRG pricing at the 75th percentile.
Reviewed cost on each center for fixed and variable cost on a line item
basis and initiated adjustments to improve performance.
Project Management: Managed daily operations of a multi million dollar
healthcare organization and insurance company, with direct responsibility
for profit and loss of $4 million dollars in operating revenue.
Process Improvement: Successfully managed the process and solved associated
problems relating to standards of compliance resulting in accreditation by
the Joint
Commission.
EMPLOYMENT SUMMARY
Director of Risk Management, Preferred Healthcare Providers
233 Nostrand Ave. Brooklyn, NY 11205 9/05 - 1/09
. Developed entire comprehensive Risk Management Program for a large 10
Center organization with over 200 physicians
. Initiated and developed a Medical Malpractice Insurance Company in the
RRG format
. Responsible for all corporate coverages including D&O, E&O, G.L. W.C.,
Umbrella, RRG Reinsurance and property.
. Report to the C.E.O. and our President, Chief Medical Officer
Director of Operations/Risk Management, Khaleidoscope Healthcare, Parkside
Medical, Jersey City, NJ, 10/89-9/05.
0. Managed and developed comprehensive insurance coverage and claims
administration for the organization.
1. Effectively monitored cost and cost structure for each division and
initiated changes to improve performance.
2. Successfully led company through the complete accreditation process for
the Joint Commission on Accreditation for Hospital Organizations
(JCAHO). .
3. Devised strategic marketing initiatives to improve market share and
service differentiation.
4. Devised methods to assist the human resources department in their
recruitment process.
5. Liaison with other organizations/agencies, while monitoring the
organization's compliance with established cost reduction norms
(benchmarking).
6. Recommended improvements procured equipment and appraised staff.
7. Interviewed prospective candidates and conducted disciplinary hearings
as well as awarded commendations.
Special Risks Planner, Continental Insurance, New York, NY, 12/85-10/89
8. Underwrote large accounts generating $2 million in written premium
9. Analyzed accounts utilizing SEC 10-k or SEC 10-Q.
10. Rated accounts with cash flow programs and retrospective rating
programs.
11. Placed facultative reinsurance for various accounts.
12. Responsible for marketing and financial analysis.
SPECIAL PROJECTS:
Consultant for Rutgers University, Willet's Health Center for
institutions attempting to acquire non-profit status.
13. Successfully acquired non-profit status for the A.A.O.G.C. in 2000.
14. Board Member for PHP- RRG (Risk Retention Group)
15. Successfully lead Khaleidoscope Healthcare through accreditation
process with JCAHO.
EDUCATION:
MBA (management, healthcare), 2003. Farleigh Dickinson University,
Teaneck, New Jersey. 2003.
B.A., Sociology, 1995. Montclair State University.
CERTIFICATION: Certified Professional Healthcare Risk Management -
CPHRM
MEMBER: American College of Healthcare Executives, New Jersey Hospital
Association, and National Black MBA Association, A.S.H.R.M (American
Society for Healthcare Risk Management
Contact this candidate