Project Manager

BILL J. PIKE, PMP

**** ***** ***** ( Cincinnati, OH 45241

Phone: 513-***-**** ( Email: *********@*******.***

LinkedIn: http://www.linkedin.com/in/billjpike

SUMMARY

PMP/ITIL Certified Senior Program Management Consultant with significant IT

expertise - Innovative, strategic thinker who quickly understands context

and takes responsibility to achieve results. Effective in integrating

business and technical solutions for widely varying lines of business.

Strong team building, communication and analytical skills.

AREAS OF EXPERTISE

Project Portfolio Management (PPM), Project Governance, Portfolio

Coordination, Program and Project Management and Methodologies, Project

Management Body of Knowledge (PMBOK), Systems Development Life Cycle

(SDLC), Model Audit Rule (MAR), Control Objectives for Information and

Related Technology (COBIT), Information Technology Infrastructure Library

(ITILv3), MS Project, MS Visio, Large Scale Corporate Initiatives, Systems

and Business Acquisitions / Integrations / Divestitures, Software and

Systems Analysis, Corporate Team Building, Training and Development

PROFESSIONAL EXPERIENCE

The Union Central Life Insurance Company, a UNIFI Company, Cincinnati, OH

2000-2009

UNIFI Companies (Union Central, Ameritas, Acacia & affiliates) provide

life, disability, group dental / vision insurance, mutual funds,

investments, pension, banking & public finance with excess of $1 billion in

annual revenue.

IT Manager / Project Coordinator / Senior Program Manager January 2006-

December 2009

Responsible for UNIFI's Project Portfolio Management system and processes;

managed administration, training and education for the IT division in three

locations.

. Designed and managed the governance process for the corporate

executives to oversee delivery of 55+ technology-related corporate

merger initiatives to integrate Union Central, Ameritas, and Acacia.

Completed integration helped establish company confidence, achieve

desired ratings from S&P and A.M. Best and exceed sales projections.

. Led a strategic company initiative to facilitate common document

management for the merged companies. Implemented the corporate

image/workflow system at Union Central and established staffing and

business processes to handle all new and existing business documents.

Effort spanned 18 months, scanned 50 million images and required

750,000 internal and outsourced man-hours. Success recognized at

Association of Records Managers & Administrators (ARMA) Records

Management conference.

. Partnered with cross-functional team across newly merged companies

that selected the Serena Project Portfolio Management (Mariner)

platform. Efforts resulted in the effective prioritization of 1000

concurrent projects and utilization of 1 million hours of IT and

business resources annually. Recognized by supervisor as the key

reason for successful implementation. Invited to present

implementation approach at the 2008 Serena User Conference.

. Translated and incorporated new National Association of Insurance

Commissioners (NAIC) Model Audit Rule (MAR) compliance controls into

IT systems and processes. Prepared initial training in the

application of those controls while implementing technology-related

solutions. Interfaced frequently with legal, internal audit and

business process owners. Implemented MAR controls 6 months prior to

2010 effective date that allowed for early self-audits.

. Created a training coordination function to ensure 240 IT Staff

received required 52 hours of training per year. Created and delivered

instructor-led training classes both onsite and to remote associates

via WebEx / videoconferencing. Received "Outstanding" ratings for

training content, customization, organization and delivery skills.

. Assisted in testing and installation of corporate Talent Management

System for 2400+ associates.

. Led the due diligence evaluation of the Cisco Unified Communications

telephony platform. Completed software, vendor and cost benefit

analysis of telephony solution for 8 UNIFI locations requiring the

integration of 7 systems by 15 vendors. Based on comprehensive

analysis, project was approved and funded.

Senior Project Specialist January 2000-December 2005

Responsible for Project Management for enterprise-wide technical

initiatives, business and systems integrations, as well as business

acquisitions and divestitures.

. Managed the integration of the HR Policies, Processes, and Procedures

for the 2400+ associates in the combined UNIFI Companies.

. Led the corporate document imaging and workflow initiative which

included conducting business process analysis and workflow definition

for multiple lines of business. Led team that selected software for

the corporate imaging solution.

. Directed the divestiture of Union Central's Group Life and Disability

block of business by managing the IT, Business, and Financial

components of divesting the sold block of business. Efforts included

the closure of two business offices and addressed pending related

litigation.

. Partnered the initiative to change Third Party Administrators (TPA)

for a block of business which resulted in multi-million dollar profit.

Selected highly qualified TPA in a new office with new staff and a

custom application re-write to support the block of business, while

managing the orderly transition from previous TPA.

. Identified and communicated cost overrun situation on a systems

consolidation project critical to the successful integration of a key

business acquisition. Project involved 25 developers and spanned 12

technical environments.

EDS - Electronic Data Systems, Cincinnati/Dayton, OH June 1986-December

1999

EDS - Global IT outsourcing firm headquartered in Texas. Specialized in

the areas of systems management, integration, centralized processing and

private networks.

Systems Engineer / Advanced Systems Engineer

Project Manager, Technical Lead, and Applications Developer for insurance

and manufacturing applications.

. Conducted software development and deployments for General Motors (GM)

manufacturing applications and financial systems integrations.

. Led process analysis / manufacturing process redesign for Palm Beach

clothing manufacturer.

. Developed and implemented software for Union Central Life Insurance

Company and GM manufacturing mainframe applications.

. Completed EDS Systems Engineer Development certification. Instructed

technical courses.

EDUCATION / CERTIFICATIONS

Carson Newman College, Jefferson City, TN

May 1986

Bachelor of Science, Double Major: Business Data Processing / Management

Honors Graduate: 4.0 GPA in Majors / 3.7 overall GPA

Project Management Professional (PMP) Certification from Project Management

Institute (PMI)

Information Technology Infrastructure Library (ITILv3) Certification

Six Sigma White Belt

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