System Technician

Christopher M. Cobb

**** **** ***** ******

Dolton Illinois 60419

312-***-**** or 708-***-****

*******@***.***

Experience

Manpower - Park Ridge Illinois - CGI/OCE -September 2008 to June 2009

Computer Operator

. Monitor scheduled backups on AS/400 and media servers on Veritas system

. The backup exec servers,ADM,CPS,BACKUP2,and BACKUP1 is restarted

. in this order and problems were logged and support was notified as

needed.

. Oversee jobs on SAP and ControlM applications,troublshoot if necessary.

. Input media backup tapes via secure sync software to prepare for

distribution.

. Recall media from Iron Mountain offsite facility for clients and vendors.

. Monitor power and temperature status of air conditioning units in server

room,

. escalating potential problems as needed by using ticket system to log

problems.

Northern Trust Bank - Chicago Illinois - November 1979 to September 2008

Computer Operations Technician

Check the status of computer hardware and operating systems.

. Monitor systems which consist of IBM mainframe, Unix system, AS400, VAX,

. MS Server, and PC's. Responsibilities include scheduling and monitoring

of

. batch systems across multiple platforms, data transmissions, and global

. network premonitory constantly anticipate problems, be ready to take

. preventive action, and solve problems that occur daily. Document calls

. and log problems via Remedy/Lotus Notes system. Interact in conference

. calls with partners, managers, and support teams to discuss possible

. solutions to problems as wells as improvements to future production

issues.

. Journal restores, reset passwords, and grant fire calls to overseas

clients.

. Restart job requests from programmers and clients.

. Monitor backups on AS/400 systems.

. Troubleshoot printers, lines, devices, controllers, network servers.

Skills

. IBM Mainframe

. Intermediate AS400 skills

. Control M application

. Experienced in the VAX systems.

. Other systems experience: Z0S, JES2, SDSF menu system, TSO menu

. system, SAP, Backup Exec(VERITAS),Remedy,Lotus Notes,Linux

Education/License Westwood College October - December 2009

Graduate of Star Truck Driving School Class B license February 2010

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