RYAN KARLIN
**** ******* **, ******, ** *****
****.******@*****.*** - 303-***-****
[pic]
EDUCATION
University of Colorado at Boulder - Leeds School of Business
Boulder, CO
MBA - Entrepreneurship & Sustainability
May 2010
. Relevant Courses: Corporate Strategy, Supply Chain Management, Project
Management, Decision Modeling, Corporate Finance, Entrepreneurial
Finance, Entrepreneurial Marketing
Thomas Edison State College
Trenton, NJ
BS - Nuclear Engineering Technology
December 2004
EXPERIENCE
Philips Healthcare Bothell,
WA
Field Service Engineer 2006 -
Present
. Use problem-solving and decision making skills to manage approximately
135 total ultrasound units in over 30 hospitals and clinics
. Maintain customer field sales and service relationships
. Achieved 132% and 137% of territory business plan revenues ($930,000 and
$850,000) in FY-08 and FY-07, respectively
. Engage customers to develop site-specific workflow, maximizing efficiency
and productivity while utilizing and integrating equipment from multiple
vendors
. Work with inside sales representatives and account managers to assist in
sales of service contracts and upgrades, communicating value and
generating qualified sales leads
. Organize and lead bi-weekly team conference calls and periodic training
sessions to enhance team development and drive business performance
. Resolve errors and issues in order management and sales administration to
ensure seamless service delivery
. Team with two other field service engineers to complete emergent medical
device repairs
. Leverage project management and technical skills to install, maintain and
certify ultrasound systems and imaging servers
U.S. Navy - USS Theodore Roosevelt
Norfolk, VA
Nuclear Planner and Estimator (Technical Writer)
2000 - 2006
. Authored technical work procedures for corrective maintenance in nuclear
reactor plant applications
. Performed man-hour and cost estimations for nuclear power plant work
Maintenance Group Supervisor
. Managed two work center supervisors
. Coordinated with representatives from other departments to successfully
organize and manage large projects, delivering on time and under budget
Work Center Supervisor
. Supervised work center of approximately 15 to include management of
personnel, planning preventive and corrective maintenance, and writing
and coordinating work schedules
ADDITIONAL TRAINING AND QUALIFICATIONS
. Philips/DDI Facilitative Leader Training