Software Engineer Management

Erik Prusse

**** **** ***** *****, ********, Utah 84003, 801-***-****, *******@*******.***

EXPERIENCE

*/*/**** ** */15/2010 Symantec Lindon, UT

Technical Director

• Architected and implemented backup and archiving solutions, primarily focused on Backup Exec System

Recovery (BESR) and Enterprise Vault.

• Currently overseeing development of a Rich Internet Application (C#, Silverlight, WCF) search application for

Enterprise Vault.

• Innovated methods to bring multiple search mechanisms and UIs across the company into a common set of

deliverables, thus reducing redundant work across teams.

• Participated in the design of BESR in order to reach multiple markets across consumer, small/medium business,

and the enterprise.

• Accelerated learning of dev and test by providing technical mentoring on the product architecture and design.

• Spearheaded many innovative technological advancements in the product set by building prototypes and

subsequently demonstrating those prototypes to executives, product and development management, and

engineers.

• Provided TOI (transfer of information) presentations to sales and support organizations outlining new features

and gathering customer requirements for upcoming releases.

• Presented the architecture of the product at many technical sessions.

• Influenced the development and implementation of new Agile methodologies based on the SCRUM model of

software development. Acted as Sprint leader (SCRUM master) for multiple sprint teams.

• Provided feedback on the architecture designed by teams in other development sites.

• Led the development of a new C++ API to make BESR’s disk-based imaging technology available for use in

other Symantec products.

12/1/2003 to 5/1/2008 Symantec Lindon, UT

Sr Principal SOFTWARE ENGINEER

• Architected, designed, and implemented the Windows service and COM automation layer (using C++, ATL,

STL) that provides backup management tasks such as scheduling, notification (including SMTP and SNMP),

licensing, and storage management for BESR.

• Instructed the QA team on the design and implementation of the service layer to facilitate full test coverage.

• Motivated the team to deliver high quality products on time as I mastered the talent of team lead for features

across several product releases.

• Served as leader of the Customer Response Team providing engineering solutions to issues rising from customer

escalations. Provided hot fixes and service packs containing bug fixes in all layers of the BESR code base from

the UI (C#, WinForms) down to the storage management engine (C

• Spearheaded getting issues and ideas from customers directly to engineers in order to produce customer-friendly

products and reduce support costs to the company.

• Integrated the license management technology (C++) from two other groups in Symantec with the existing

BESR license model.

• Mentored other engineers (both local and offshore) on efficient debugging and problem duplication.

12/1/1999 to 12/1/2003 PowerQuest Orem, UT

SR SOFTWARE ENGINEER

• Innovated the design of V2iProtector (precursor to BESR) and subsequently developed and delivered core

features in this revolutionary product.

• Facilitated the design of the C# UI, developed the COM object model, and wrote the Windows service and

associated COM modules (using C++, ATL, STL) that interacted with PowerQuest’s storage management engine

and a third party snapshot driver.

• Acted as liaison with an offshore contractor creating a web-based storage management solution. Reviewed the

offshore team’s code changes, redesigned the user interface, and helped with bug fixes when the project fell

behind schedule.

• Developed new version of PartitionMagic to run on Linux operating systems. Implemented the character-based

UI, interfaced with the storage management engine, and built a self-extracting install program.

12/1/1998 to 12/1/1999 NetSchools Provo, UT

SOFTWARE ENGINEER

• Developed a classroom control system using C++ and J++ that allowed teachers to control individual student

computers.

• Redesigned and implemented a new UI for a database search program that enabled teachers to find educational

resources on the web.

1/1/1995 to 12/1/1998 Software Development Corporation Provo, UT

SOFTWARE ENGINEER

• Developed WordPerfect for both X-Windows and Unix character-based terminals.

• Rebuilt the graphical user interface (using OSF/Motif) to imitate the “look-and-feel” of WordPerfect for

Windows.

• Upgraded many features in WordPerfect by adding enhancements or troubleshooting existing code.

• Examined WordPerfect for Windows source code to determine specifications and maintain feature compatibility

across platforms.

7/1/1990 to 1/1/1995 WordPerfect Corporation Orem, UT

SOFTWARE ENGINEER

• Developed WordPerfect for both X-Windows and Unix character-based terminals by translating the WordPerfect

for DOS assembly code into C.

• Updated the WordPerfect print system to conform to Unix security standards.

• Created several Motif dialogs used by WordPerfect, GroupWise, and accompanying modules.

• Modified the Motif text widget to support WordPerfect extended characters.

EDUCATION

Brigham Young University Provo, UT

9/1984 – 4/1986, 9/1988 - 6/1990

BS Computer Science

• Korean Minor

SKILLS

• C/C++, C#, Java, VB Script, Python

• COM/DCOM, ATL, STL, Win32 API, .NET Framework, WCF

• MS Office (Word, Excel, PowerPoint, Outlook)

• MS Visual Studio, WinDbg, GCC, GDB

• Agile Development (SCRUM), Iterative Development, Unit Testing

• MS Windows, Unix, Linux

• Crucial Conversations, Voice of Leadership

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