Project Manager Engineer
Resume:
RONALD FETZ
Shelby Township, MI 48316
***.****@*****.***
OBJECTIVE & PROFILE
Highly ethical professional seeks a career in accounting/finance where
strong analytical, organizational, and technical skills will add value.
Diverse background in internal auditing, information technology
infrastructure analysis, network engineering, and product engineering.
Ability to learn new concepts quickly and manage multiple priorities with
accuracy. Extremely dedicated with a strong work ethic.
EDUCATION
Walsh College, Troy, MI
Master of Science in Accountancy, targeted completion: March 2011
. Will have 150 credit hours upon graduation
Bachelor of Business Administration, Major: Finance, 2007 . GPA: 3.6
Macomb Community College, Clinton Township, MI
Associate of General Studies, 2004
PROFESSIONAL EXPERIENCE
EDS, an HP COMPANY, Auburn Hills, MI
Infrastructure Analyst/Project Manager, 2000-2008
. Developed and configured software packages for deployment in enterprise
environment including requirements, sign-offs, and development.
. Documented requirements, installation procedures, end user instructions,
and unit and system test plans for every solution.
. Owned and maintained multiple document templates within ISO 9001
processes.
. Provided level-4 support to end users for desktop issues.
Key Achievements:
. Directed project team through initiation, planning, executing,
controlling and monitoring, and closing of concurrent projects using
PMBOK methodologies.
. Performed monthly engineering certifications and provided analyses to
senior managers, contributing to enhanced decision support.
. Evaluated three sets of performance metrics for 90,000 desktops,
initiating corrective actions to return to established performance
levels.
. Worked closely with customers to assess application requirements,
resulting in more consistent criteria and realistic estimates for
proposed desktop solutions.
. Represented Desktop Engineering team during migration to new
configuration management application, providing training and
assistance to minimize data loss and impacts on productivity.
. Replaced legacy dial-up network with new virtual private network (VPN)
solution, enabling more global remote access to data and higher level
of security.
. Developed replacement VPN solution, providing improved security for
user and access to additional VPN gateways.
. Created process to package security patches that reduced engineering's
turnaround time from 10 days to 3 days.
. Migrated engineering documents to common configuration management
database, improving user access and reducing software licensing costs
by 10%.
RONALD FETZ 586-***-****)
PAGE 2
FETZ ENGINEERING CORPORATION, Sterling Heights, MI
Network Administrator, 1998-2000
. Undertook construction of local area network to support approximately 100
computer devices.
. Implemented and maintained network security policies.
. Provided technical support to end users.
Key Achievements:
. Gained greater efficiencies and reduced costs by eliminating need for
external devices to share data.
. Centralized data storage to facilitate file sharing among employees,
yielding both productivity and cost savings through elimination of
redundant files.
. Implemented and maintained back-up and restore system for the domain
and file/print servers, enabling ability to restore operations in the
event of a disaster.
. Consolidated and standardized directory and file naming formats across
the engineering departments, contributing to improved productivity and
efficiency.
. Gathered quotes, obtained approvals, and purchased hardware and
software, upgrading engineering CAD hardware and enhancing software
capabilities.
Internal Auditor, 1998-2000
. Implemented ISO 9001 standards to formalize an informal set of processes,
procedures and documentation.
Key Achievement:
. Successfully achieved ISO 9001 certification and performed monthly
audits to ensure ongoing compliance with ISO 9001 standards.
Product Engineer, 1987-1998
. Oversaw design and build of sub-assemblies including employee training in
the build-up and installation at the assembly plant.
Key Achievements:
. Established Design Failure Mode Effects Analysis (DFMEA) reports, used
to document and explore how product design might fail in real-world
use, enabling engineers to design out or mitigate causes of failure.
. Established Process Failure Mode Effects Analysis (PFMEA) reports,
proactively recognizing and evaluating the potential failure of a
process to reduce or eliminate the probability of a failure.
. Worked closely with vendors to understand manufacturing capabilities,
generating dimensional and variation analyses to assist in reducing
potential assembly build issues.
. Supported manufacturing engineers in the development of manufacturing
process sheets to ensure accuracy throughout the assembly process.
. Assisted the Quality Department in securing Production Part Approval
Process (PPAP) approvals, clearing the component for production.
. Collected build data and performed root cause analyses on issues
identified during production phase, contributing to quicker and more
effective resolution.
TECHNOLOGIES
MCSE (Microsoft Certified System Engineer)
ITIL Foundations certified (Information Technology Infrastructure Library)
Operating Systems/Environments: Windows 2003 server, Windows XP/Vista,
Applications: MS Office 2003/2007, MS Project, MS Visio, Crystal Reports
MEMBERSHIPS
- American Institute of Certified Public Accountants
- Institute of Management Accountants
- Michigan Association of Certified Public Accountants
- Accounting Aid Society
- Engineering Society of Detroit
Contact this candidate