Registered Nurse Customer Service
Resume:
Barbara J. Crawford
*** ******* ***. ***. * Phone:
Altamonte Springs, FL 32701 E-mail:
abmfup@r.postjobfree.com
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PROFILE
Registered Nurse ? Customer Service ? Retail Sales ? Management
Registered Nurse with 18 years experience specializing in pediatric
intensive care. Exceptional Customer Service Representative with
experience in retail sales. Skilled at managing multiple staff. Team
oriented, a self starter, dependable and very punctual. Open to a flexible
schedule. Familiar with computers including Windows Vista and Internet
applications. Pet owner for my entire life.
WORK EXPERIENCE
FAMILY CAREGIVER, Altamonte Springs, FL
2003-2009
Cared for elderly parents.
Administered controlled medications, planned and prepared all meals, and
shopped for food and supplies.
Provided for their physical and emotional needs in order to ensure they had
a good quality of life.
SPEEDWAY/SUPERAMERICA, Madison, WI
1996-2003
Assistant Manager
Counted cash at end of shift.
Supervised up to six people.
Built and took down displays, purchased stock, and performed monthly
inventory.
SPEEDWAY/SUPERAMERICA, Madison, WI
1993-1996
Customer Service Representative
Responsible for customer service, inventory control, loss prevention and
maintenance.
Cleaned lot and gas pumps.
Did suggestive selling, answered customer questions and resolved
complaints.
UNIVERSITY OF WISCONSIN CHILDREN'S HOSPITAL, Madison, WI
1987-1993
Registered Nurse (RN)
. Cared for critically sick or injured children including post-organ
transplant, trauma, child abuse cases, respiratory illness, and
genetic disorders.
Experienced with medical monitors and equipment.
Worked closely with doctors and other allied health personnel.
Scheduled laboratory tests, maintained patient records, operated bedside
ventilators, monitors, and IV pumps.
Participated in teaching rounds and continuing education requirements.
ST. JAMES HOSPITAL, Chicago Heights, IL
1975-1987
Licensed Practical Nurse (LPN)
Cared for post-surgical patients and patients admitted for medical issues.
Maintained medical records.
BLUE CROSS-BLUE SHIELD, Chicago, IL
1966-1972
Medicare Benefits Counselor - Special Assignments
. Answered phone and written requests from beneficiaries or their
representatives. Received inquiries from United States Congressmen
and Senators from Illinois and from Medicare organizations.
Researched claims for Medicare benefits.
Expedited payments to beneficiaries on a case by case basis.
EDUCATION AND CERTIFICATIONS
Veterinary Technician, Penn Foster College, In Progress, Expected
completion date: Fall 2011.
Bachelor of Science in Nursing, University of Wisconsin, Madison, WI, 1987.
Licensed Practical Nurse, Thornton Community College, South Holland, IL,
1975.
Registered Nurse, Intensive Care, Pediatric Advanced Life Support, Case
Studies on Near Drowning, and CPR.
References Available Upon Request
Contact this candidate