High School Active Directory

Sung Cheung

** ******** ****** ( Staten Island, NY 10314 ( 917-***-**** ? Email:

***********@*****.***

Seeking position as a... Desktop/System Admin

A dynamic energetic, creative, and team spirited professional with

outstanding core strengths

Accurate, precise, and highly ethical in all work-related assignments

A team player with excellent communications and interpersonal skills

SUMMARY OF QUALIFICATIONS AND STRENGTHS

V Strong technical ability to effectively translate technical information

and procedures to end-user.

V Proven project management abilities, able to assume multiple

responsibilities and remain productive with time-sensitive and fast-paced

environments.

COMPUTER SKILLS / KNOWLEDGE

Expertise in the web-based technologies plus a deep understanding of

architecture of sophisticated systems

o Operating Systems: Microsoft Windows 2000/XP/Vista, Microsoft Windows

2000/2003 Server

o Applications: Microsoft Exchange 2000/2003, Norton Symantec Ghost

Enterprise, CA eTrust Antivirus, McAfee, Update Expert, DameWare

Utility, Norton Symantec Anti-Virus, Microsoft Office Suite,

Blackberry Enterprise Server, Websense, PL/SQL Developer, Cisco VPN

Client

o Networking: TCP/IP, DHCP, VPN, DNS, LAN, SWITCH

o Languages: VBSCRIPT, VB.NET, JavaScript, ORACLE

o Web Development: Macromedia Dreamweaver, Adobe PhotoShop, Macromedia

Flash MX 2004

CERTIFICATIONS & ARCHIEVEMENTS

CompTia Network+ 2009 certified (June 23, 2010)

RELEVANT EMPLOYMENT HIGHLIGHTS

NYFIX, INC

[July 2005 - Dec 2009] Desktop Support Analyst New York, NY

. Managed and supported Microsoft Windows and network connectivity for 300+

users.

. Managed and installed licenses on Blackberry Enterprise Server.

. Managed and maintained security patches on desktop and laptop systems

using Update Expert and WSUS.

. Managed and maintained eTrust/McAfee updates on desktop and laptop

systems.

. Managed and migrated antivirus from eTrust to McAfee.

. Managed and assigned static IP addresses to printers and setup print

shares on the Print Servers.

. Managed and monitored Websense Filtering.

. Managed and maintained connectivity for every workstation in the company.

. Installed and setup Active Directory service on Windows 2003 Servers.

. Installed and setup DHCP service on Windows 2003 Servers.

. Installed and setup Domain Controller.

. Created users' login accounts, email accounts, and access permission

through Active Directory.

. Created standard and development ghost images for desktops and laptops.

. Created users network directory and mapped on their local workstations.

. Setup a Windows 2000 File/Print server on an Active Directory domain

with group/user permissions.

. Setup the computers for dial-up networking, Cisco VPN and Microsoft VPN.

. Setup wireless connection for end users.

. Setup conference room presentations and video conferences.

. Performed remote installations and product fixes, as well as various

troubleshooting support.

. Performed system scan and system clean when there's spywares and other

malicious applications.

. Provided desktop support on Windows 2000, XP, and MS Office Suite for the

end users.

. Provided documentation of every issue with its cause and solution.

. Archived users' emails when the mailbox are close to the limit.

. Assigned static IP addresses to printers and setup print shares on the

Print Servers

Lanteck Studios

[November 2004 -May 2005] Web Developer Intern

New York, NY

. Managed database application, which included maintaining the database,

finding and resolving application errors.

. Designed restaurant web pages using Adobe Photoshop, Macromedia

Dreamweaver, Macromedia MX 2004, HTML, ASP and Javascript.

. Uploaded all the files to company database system or the web server.

. Managed website design, programming, hosting, and Internet marketing

service.

. Provided web, customer and technical support, user accounts

administration.

College Of Staten Island

[August 2002 to December 2003] Part-Time PC Support

Staten Island, NY

. Managed and monitored over 30 desktops in a computer lab.

. Managed network security and virus update for end-users.

. Managed and maintained files systems in relation to applications being

run on the remote server.

. Managed, configured, troubleshoot and control access to printers

. Maintained the computer systems in the computer lab with updated security

patches.

. Used Remote Desktop to connect different computers with one computer.

. Created and initialized Active Directory User and Group Accounts.

. Ensured reliability and functionality of internal systems and equipment.

. Diagnosed and repaired problems with computer hardware and software for

faculty and staff.

. Assisted with and resolved remote user support.

. Installed and configured computers and local area networks.

. Installed software, configured hardware, and setup user accounts and

security equivalencies.

. Configured and monitored Virtual Private Network (VPN) connection

FORMAL EDUCATION

Bachelor of Science, Computer Science, College Of Staten Island (August

2001 - June 2005)

High School Diploma, Susan E. Wagner High School (September 1997 - June

2001)

LANGUAGES

English

References and supporting documentation furnished upon request

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