Thomas Wyaux
*** **-******** *** *********:
Brooklyn, NY 11237
***********@*******.***
Communications Specialist with proven international experience in
marketing, PR and Sales seeking to support marketing/branding activities of
International Group in NYC
Fluent in French, English and Spanish, Functional Dutch
Dual Nationality US and European
PROFESSIONAL EXPERIENCE
MAYA Press, New York City
2008-2010
An International Communications Group
Marketing Coordinator (Reporting to CEO)
. Direct sales / marketing responsibilities for a content provider and
communications group specialized in custom online and print publishing
and advertising
. Collaborate with CEO to formulate and establish all sales/marketing
strategies, and business development policies and procedures. Develop
brand and PR content
. Develop content for brand, sales and communications strategies, build
quality audience development campaigns as well as lead generation,
customer acquisition and retention initiatives for large scale firms
and their properties
. Meeting or exceeding all quarterly quotas for projected annual product
sales by 30%
. Perform sales of advertising space for portfolio of clients and build
content for several online portals and publications. Build long-
lasting relationships with vital community advertisers
. Major clients include Rosetta Stone, W Hotels, The Eiffel Tower,
Berlitz International, Frederic Fekkai, American Hospital of Paris and
Kanebo Sensei
Mackenzie Partners, New York City `
2006-2008
A Law Firm Specialized in Mergers and Acquisitions
Financial Relations Consultant (Reporting to Board Members and Large
Shareholders)
. Persuaded large shareholders through consultative sales approach to
adopt board recommendations on issues related to tendering of shares,
mergers and acquisitions and corporate governance
. Conducted background research and analysis of board and shareholders
recommendations and proposals relating to mergers and acquisitions,
hostile takeovers and tendering of shares. Implied acting as liaison
between Board members and large shareholders
. Contact for French and Spanish speaking international clients
. Responsible for briefing Board members on shareholders reactions to
issues pertaining to mergers and acquisitions, hostile takeovers and
tendering of shares
. Major clients include Yahoo!, JP Morgan Chase/Bank One, Reuters Group
PLC and Nestle S.A.
B-connected S.A., Brussels 2001-
2003
A Telemarketing Firm
Strategic Marketing and Sales Manager (Reporting to CEO)
. Monitoring and controlling a team of 50 sales representatives
. Developed and delivered sales training program for 70 agents and 10
middle-management team leaders for during sales campaigns for clients
such as Ingram, Mercedes, Saab, Belgacom and Banksys
. Coordinated telemarketing and marketing teams in conducting market
research to determine target markets for key accounts and conveyed
this information to key accounts
. Responsible for implementing best practices training program with
regard to standards and procedures to facilitate the launch and re-
positioning of products and services of clients such as Saab,
Mercedes, Deutsche Bank, Ingram and Belgacom. Worked with key
accounts to jointly establish sales forecasts
. Assessing representatives individually and setting their sales
targets
KPN-Orange S.A., Brussels 1999-
2001
An International Telecommunications Company
Business and Systems Team Leader (Reporting to Customer Relations Director)
. Led, trained and managed team of 20 call center agents for leading
international telecom
. Redesigned communication channels between in-bound and out-bound
customer support teams to increase efficiency
. Managed external Dutch telecom consulting team, Principal Consult, to
identify problems in Orange's customer network and service. Examples
of problems handled:
- Identify geographic areas where network outages were occurring and
their impact on network operability and customer defection
- Development of quick-fix tools to streamline company's response to
a crisis situation involving 100,000 defective prepaid calling
cards
- Malfunctioning cell phones sold through promotional campaigns
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EDUCATION
Master's Degree in Business Management (M.Sc.)
2003-2006
University of Montreal Business School/HEC Montreal
Ranked among the top 10 Best International Business Schools by
BusinessWeek Magazine
Thesis: The Implementation of a Brand Loyalty Based Management Process
Training Degree in Leadership Management
Summer 1997 Centre pour la Formation et l'Intervention Psychologique, CFIP,
Brussels
Bachelor's Degree in Clinical Psychology (B.Sc)
1995-1999
Keene State College, New Hampshire
Junior Year Abroad - Universidad de Alicante, Alicante, Spain
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SKILLS and QUALIFICATIONS
Languages
Fluent English, French and Spanish; functional Dutch
Computer Skills
Microsoft Office: Word, Access, Excel, Outlook and XP, SalesForce, Vantive,
CSS, Vocalcom, SYSTAT, SPSS, Adobe (Dreamweaver, Photoshop), Webex
Public Service
Project Leader for the Restore Wesley United Project, Rebuild Green, and
HandsOn New Orleans
Affiliations and Interests
HEC Marketing, AIA New York Chapter, French/American Chamber of Commerce,
European Chambers of Commerce, Belgian/American Chamber of Commerce
Architecture, Historical reconstruction work in New Orleans (Wesley United
Methodist Church), Ballet, International Affairs, Theater, Percussions,
Travel, Literature