Project Manager Management

TAVEN CORNETT, PMP

**** ***** ******* • Independence, Missouri 64057

816-***-**** • ************@*********.***

PROGRAM / PROJECT MANAGER

IT professional with history coordinating development, implementation, and maintenance projects using Project

Management, SDLC and SCRUM methodologies for both public and government sectors. Complete simultaneous

projects within strict time and budget constraints, spearheading strategic analysis, planning, and scheduling.

Maximize productivity and efficiency, continually improving and streamlining processes and systems. Developed

relationships with client personnel that foster client ties . Address and tackle seemingly “impossible” challenges and

roadblocks, creating innovative and alternative fixes for problems and issues. Translate complicated technical

information to diverse audiences, uniting parties on all levels on common mission and goals. Build, mentor, and lead

world-class cross-functional teams, inspiring creativity and ingenuity.

SPRINT, Overland Park, Kansas 2006 – 2009

Project Manager / Program Manager III

Led multiple complex information technology, systems development projects simultaneously for +$40B Company;

involved upgrading network systems, and improving customer experience. Managed full project life cycle. Initiated

scope, time, cost, best practice, and quality control procedures for each initiative. Utilized system development

lifecycle (SDLC), waterfall, SCRUM and iterative methodologies. Managed cross-functional, vendor, stakeholder,

and business customer relationships. Evaluated and reported on financial performance and status. Analyzed and

resolved risks, problems and issues. Developed mitigation plans with team members. Mentored existing and aspiring

project managers. Oversaw +100 matrix resources including business analysts, application and network developers,

engineers, and testers. Briefed and provided executives with updates and official reports.

• Orchestrated successful on-time on-budget completion of 6 complex projects totaling $15M.

• Rolled out project previously stalled for 2 years in 6 weeks rather than typical 3-month rollout time, leading

team to resolve issues for Oracle 10G upgrades.

• Established project scope and requirements for key testing support contract with Mexico Nextel.

• Effectively coordinated all project efforts with multiple architects, engineers, business analysts, programmers,

network, security, quality coordinator, vendor management, release management, contractors, program

managers, customers and executives.

• Managed risks, issues and implemented team processes to reduce and or resolve.

• Reduced costs and timelines significantly, consolidating 2 projects into 1.

IBM, Overland Park, Kansas 2004 – 2006

Project Manager

Managed numerous simultaneous projects full life cycle developing products using SDLC, RUP and SCRUM.

Served as consultant and advisor to associate project managers and business sponsors. Resolved any problems,

issues, and risks. Administered project budgets. Implemented CMII processes. Prepared financial and status reports.

Directed 75 cross-organizational people consisting of vendors, engineers, architects, testers, engineers, and system

application and application teams. Trained employees and managers on new technology systems. Provided

executives briefings and official reports on project status.

• Led 16 small projects simultaneously, and completed all on-time and within budget.

• Restored 3-month behind failing project to on-time on-budget delivery status, rapidly analyzing and repairing

critical problems and issues.

• Managed a Matrix team of programmers, architects, engineers, systems analyst, and business analyst.

• Worked directly with the customer to obtain requirements and implement the product.

• Cut 50% of defects, creating detailed daily-recorded spreadsheets, and identifying key issues.

• Safeguarded company from being fined $1M per month, by implementing FIC WICS 3.0 standards.

SPRINT, Overland Park, Kansas 2001 – 2004

Technical Project Manager

TAVEN CORNETT PAGE TWO

Planned processes, projects, and tools for diverse customer integration needs. Developed scope and requirements.

Coordinated with vendor and cross-functional internal teams. Introduced new methods and metrics. Analyzed

products, contracts, software and module agreements, processes, and solutions. Addressed and resolved all issues.

Provided management with weekly financial, budget, and project updates. Supervised 10 technical developers, 2

project business analysts, and 3 contractors. Implemented SDLC, SCRUM, PMI and quality control methodologies.

Briefed executives and provided formal reports on project status.

• Improved sales opportunities, delivering numerous innovative cost-reducing IT solutions.

• Rolled-out 10 deployments of Siebel with 0% defects in production.

• Saved company $22M, averting unnecessary buy of new modules, and $75K in maintenance costs, analyzing

and negotiating licenses, and leveraging existing resources.

• Lowered implementation times from weeks to hours, designing several new processes.

RIVERPOINT CONSULTING COMPANY, Overland Park, Kansas 2000 – 2001

Project Manager

Directed multiple projects full life cycle for key clients. Created project plans, management reports and other reports

necessary to update the state holders. Gathered critical data. Identified problems and issues. Resolved situations.

Oversaw 21 contractors. Updated project plans and financials daily. Used Java, SDLC, SCRUM, PMI

methodologies. Provided formal reports and briefed the Program Manager, Managers and business customers.

• Implemented Sprint’s 1st Siebel system for Customer Relation Management (CRM).

• Synchronized 4 separate teams, creating 1 cohesive collaborative environment.

• Minimized product defects, built testing team.

ALLEN & LOCKHART, Alexandria, Virginia 1998 - 2000

Manager Consultant for the US Army

• Managed a team of 10 business analyst and 6 developers.

• Managed the re-engineering project for the USAR Retirement system.

• Reduced custom system processing time 50%, conducting system diagnosis.

• Trained project managers and mentor managers and new project managers

Career Note: Additional experience as a Manager /Project Manager with the federal government.

EDUCATION & PROFESSIONAL DEVELOPMENT

MA in Computer Resource Management, Management, Public Administration, Webster University, Webster

Groves, Missouri

MS in International Relations, Troy State University, Troy, Alabama

BS in Education, History & Geography, Kent State University, Kent, Ohio

Certified Project Management Professional (PMP) • Member of Project Management Institute (PMI)

Certified in Siebel 7.0

Planning & Managing the Outsourcing Project • Project Management Team Building & Facilitation

Neal Whitten’s No-Nonsense Advice for Successful Projects • Recovering Troubled Projects

TECHNICAL SKILLS

Project Management Methodology • Program Management • Project Management Framework

Management Principles & Methodology • CRM • Management & Project Manager Trainer

HTML • FTP • SMTP • TCP/IP • Rational Rose • BPWIN • ERWIN • iRise C • C++ • UNIX

Siebel • MS Office • Visio • MS Project • Software Development Lifecycle (SDLC), SCRUM,CA-Clarity

AWARDS & HONORS

• Sprint Quality Excellence Award in recognition of providing Exceptional Customer Satisfaction

• Sprint Quality Excellence Award for consistently deploying projects on time and budget

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