Project Quality Assurance

KUDIE SALAWU

Cell: 732-***-****

SOMERSET * NJ * 08873

*.******@*****.***

Business and System Analysis * Project Management * Business Process

Analysis * System Integration * Coaching * SDLC Best Practices *

Requirement Gathering & Documentation * Quality Assurance

* Change Management * Defect Management & Resolution * Process

Improvement/ Re-engineering *

Gap Analysis * SME in coordinating Software Testing activities/

strategy

* * * *

Goal-oriented, analytical Business Systems Analyst with 9+ years of

success in the consulting and service industry. Expert in project

coordination, planning, analysis, systems integration, building and

enhancing client relationship while ensuring that project goals and

deadlines are attained as expected. Creative thinker with a

demonstrated ability to handle challenging and multiple projects under

pressure in fast-paced, time sensitive environments.

SUMMARY OF QUALIFICATION

* Exceptional analytical, organizational, leadership and interpersonal

skills with attention to detail and possess quick learning abilities

* Strong negotiation skills with the ability to make reasonable

business decisions

* Experience in Software development life cycle (SDLC), Rational

Unified Process (RUP), JAD sessions and Use Cases Methodologies

* Ability to work independently/in a team setting with minimal

direction

* Excellent written and oral communication skills, interviewing and

presentation skills along with the ability to communicate across all

levels of management and the organization as a whole

TECHNICAL PROFICIENCIES

DATABASES: DB2, SQL Server, Oracle, TOAD

PLATFORMS: Windows Vista, NT/XP/ 2000/98

LANGUAGES: ASP.NET, XML, HTML

APPLICATIONS: Ms Office Suite, Ms Visio, Ms Project, Rational

Requisite Pro, SAP R/3, Erwin, Lotus Notes, Clarity

Systems, Web Services, Web applications, Twiki

TESTING TOOLS: Win Runner, HP Quick Test Pro (QTP), Echo

DEFECT TRACKING TOOLS: Test Director, Bugzilla, Track It, HP Quality

Center 9.2

OTHER: Use Cases, Data Flow

Diagrams, Process Flow Diagrams, HP Service Desk

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Business Systems Analyst

Seacastle Chassis Inc, Princeton NJ

May 2009 - Present

Work with internal and external users to gather requirements for system

enhancement(s). Document business requirements and write use cases where

applicable. Utilize SQL Navigator 5.5 to find data for use cases scenarios

and / or defect replication. Provide first level analysis and support for

production issues. Analyze the firm's Maintenance & Repair system and

business process by working with users to identify the system limitations,

inputs and outputs. Review QA results using HP Quality center prior to

approving the test effort for UAT. Promote code changes to test

environment using UltraVNC Viewer. Approve code changes for promotion to

the test environment. Coordinate UAT efforts with business users and

provide training on new system enhancements.

* Successfully analyzed M&R business & system processes that is costing

the firm approximately $60,000,000 in operating expenses for improved

efficiency

* Presented findings and recommendations on how the firm can control its

cost using the available systems and technology

* Revamped the business process to allow more cost control and visibility

into the company's expense

* Implemented a new approach to requirements gathering and documentation

which provided a better documentation process for the business users and

IT group

KUDIE SALAWU

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Snr. Business Systems Analyst

LexisNexis Risk Information & Analytics Group (Formerly ChoicePoint),

Trenton NJ Nov 2007 - Apr 2009

Defined and documented requirements for system enhancement/ new

implementation. Managed Systems Integration process and project post

joint-venture acquisition and performed data analysis. Created

statement of work between Signature Information Business Unit and

external vendors. Managed the change control process internally using

HP Service Desk. Coordinated UAT efforts and wrote test

scripts.Performed traceability of the implemented design back to

requirements and UAT test scenario using Rational Requisite Pro. Wrote

User Manuals for the newly implemented/enhanced system. Managed budget

for using external vendor services.

* Participated in Design Review meetings and JAD sessions for new

application development.

* Utilized RUP project methodology to implement a Single Portal. This

provided users with an improved order entry and a 40% reduction in the

order investigation process; consequently, providing clients with

quicker response time.

* Saved Lexis RIAG approximately $200,000 in implementation cost of

external vendor's SOW cost response by recommending alternative

methods to achieving the business goal with minimal impact to clients

* Eliminated outsourcing services of an annual cost of $117,000 by

incorporating such services into in-house tasks.

Computer System Analyst

Charles Jones Inc (A Choicepoint Company), Trenton, NJ

Oct 2006 - Nov 2007

Gathered and wrote various business requirements through meetings held

with the stakeholders and users for the new /enhanced new application.

Analyzed previously written requirements and workflows to help reduce

in-efficiency in processes and determined the appropriate system

enhancement that would solve the business problem. Prepared UAT test

plans, training documents. Utilized Rational Requisite Pro to document

and update the requirements as necessary. Provided Production support

to the business unit after the Go-Live date. Tracked project success by

working closely with business managers post-implementation. Coordinated

project activities throughout the SDLC of the project.

* Coordinated UAT execution, system training and provided the QA

department with User Acceptance Testing results and production sign

off

* Reduced order turnaround time from 10 days to 4 days through

enhancing a current application

* Reduced human errors from 50% to 10% by recommending and implementing

an automated process into the current system in use

Computer System Analyst

Hewitt, North York, ON Dec 2004

- Oct 2006

Elicited and documented requirements through various JAD sessions held

with the client using the SDLC methodology. Analyzed the system

requirements and rollout design specifications to developers and

testers by creating process flow diagrams using MS Visio during

implementation. Tracked projects schedule via MS Project. Performed

diverse testing such as functional testing, regression testing, UAT and

logged defects via Test Director. Provided 1-on-1 support to my

client's testers during UAT. Created test plans and reviewed the test

plans created by other associates. Coordinated the communication

between my client, project manager, testers and developers on various

projects to attain project goal.

* Provided feedback and final signoff on reviewed test plans for

various testing cycles and on design prior to "live" code migration.

* Successfully coordinated, led and implemented various testing

activities satisfactory to the client

* Recognized as the Subject Matter Expert (SME) in testing activities

through coaching new and current employees on the testing phase of the

project

* Gained Client's trust with the firm by keeping Client informed to

ensuring that the project deliverable dates were attained

* Increased productivity by 20%, reduced rework and overlaps within

the team

KUDIE SALAWU

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System Analyst

Citibank Canada, Toronto, ON May

2001 - Dec 2004

Key liaison between IT, Marketing, Management and Clients by

participating in project statues meetings to effectively communicate

and resolve client technical/service problems. Analyzed current Inter-

department procedures, marketing materials/promotions and proposed

feedback on process improvement using GAP analysis based on information

gathered from the users and through workflows. Perform various testing

and QA activities for the online Rewards Catalog using WinRunner.

Logged and tracked defects using Test Director. Applied the SDLC

project methodology to various projects, tracked project status using

MS project and developed training materials for the new system.

* Achieved Training Skills through training new and current

employees on quality assurance activities

* Achieved solid problem-solving, analytical and project management

skills with the use of Ms Office tools as well as the ability to

interact with people at all levels of an organization

* Enhanced my SQL skills through generating weekly reports for management

on specified strategic issues and marketing responses

Business Solutions Analyst

Bell Canada, Toronto ON Oct

1998 - May 2001

Analyzed corporate clients' needs while maintaining accountability.

Handled in/outbound calls for different campaigns to sell Bell products

and responded to client inquiry on their services. Tracked client

escalation process using Ms Visio and performed GAP analysis to help

determine an effective resolution method. Maintained leadership as a

Team Lead for my group and ensured sales figures were updated daily.

Utilized Data Flow Diagrams to show the link between services and

systems in order to increase sales.

* Enhanced my research skills through interviews, Use Case methodology and

other information gathering methods from employees to determine measures

that can be taken to improve the service and system

* Achieved various ways of performing analysis on the information

gathered while adhering to company policy and procedures

EDUCATION & PROFESSIONAL DEVELOPMENT

Currently Enrolled

MBA - Global Management ~ Kean University, Union, New Jersey

Bachelor of Commerce

Information Technology Mgt & Minor in Human Resources ~ Ryerson

University, Toronto, Ontario.

Diploma

Business Computer Systems ~ Seneca College of Applied Arts &

Technology, North York, Ontario.

Certificate + Software Testing & Quality Assurance ~ HiTech Institute,

Toronto, Ontario.

Certificate + Project Management ~ Hewitt, Toronto, Ontario.

REFERENCES AVAILABLE

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