Irene Islam
**** ********* ***, ********, **-****3 ? Phone: 404-***-****
Email: *****.******@*****.***
Objective
To leverage my 10 years of experience in SAP and UNIX application
environment to obtain an IT Analyst position..
Qualification Highlights
SAP Analyst ? Business Migration ? Order Management ? Workflow ? IGSO-
Supply Chain Management ? SCO UNIX Support ? HPUX Workstation
Administration ? Other Knowledge: Java, C#, VB, SQL, PHP, Perl, Oracle
Great Team Player ? Project Manager
Professional Experience
Hewlett Packard, Alpharetta, GA
2000 to 2007
SAP Applications Analyst IV, 2004 to 2007
. Conducted support to the Order Management (OM), Workflow, HP
Integrated Global Supply chain Operations (IGSO) and other BackOffice
Data applications. `
. Performance monitoring and tuning of SAP R/3 system.
. Gathering business requirements and doing analysis for future
releases.
. Performing transports between development server, test/quality &
production server in three system landscape.
. Build up documentation of the existing application
. Work with Technical team to provide functional oversight to the
application.
. Project Lead for SOX (Sarbanes-Oxley Act) implementation. Security
implementation such as creation of users and assigning authorizations
according to module requirements using profile generator (PFCG) and
also checking the missing authorizations (SU53).
. Strong Communication and Analytical skills with the HP global
environment.
Business Migration Analyst, 2002 to 2004
. Business analysts to perform data conversion from HP Legacy System to
SAP R/3 system.
. Create & manage the scheduling of batch jobs.
. Fixing issues/bugs with the SAP applications. Worked on the client's
raised help desk tickets or cases.
HPUX Workstation Administration, 2000 to 2002
. Developed Unix Workstation for HP Internal customers
. Performance monitoring and tuning of Workstation environment
. Fixing issues/bugs with the CDE (Common Desktop Environment)
applications on Workstations.
. Supported help desk tickets or cases.
Eltrax System, Atlanta, GA
1997 to 1999
UNIX Application System Support
. Supported vendor's property management system to interface with
Holidex and with certain third party systems so as to provide
capabilities to Hotels that are currently provided by Hotel Management
System (HMS) and Basic Front Desk System (BFDS) using UNIX SCO
environment.
. Supported third party interfaces such as Point-Of-Sale (POS), PBX,
movies, credit card authorization, Call Accounting System (CAS) and
support services.
Sam's Club, Atlanta, GA
1993 to 1997
Business Accounting
. Provided retail and BackOffice Accounting Support.
Education
Associate Degree in Business Administration, Perimeter College
Bachelor of Science in Information Technology, Southern Polytechnic State
University