Quality Assurance Manager
Resume:
James J. Folino
Reminderville, OH 44202
OBJECTIVE:
A position in quality management/engineering.
QUALIFICATION:
Strong experience in all phases of quality assurance. Established four
quality assurance programs that reduced cost and met customer
requirements. Effective supervisor, able to train and motivate quality
and production personnel.
EDUCATION:
M.B.A. - Finance/QBA, Cleveland State University
B.S. - Chemical Engineering, Youngstown State University
PROFESSIONAL TRAINING:
SAP Quality Management Module, Henkel, (40 hours) 2007
cGMP/QSR-ISO 13485, MidWest Process Innovation, (7 hours) 2004
SQL Server, DPIA, (40 hours) 2004
Management Training, Norman Noble, (20 hours) 2004
Injection Molding, RJG (40 hours) 1995
ISO 9000 Implementation and Auditing, Lakeland (16 hours) 1993
CERTIFCATION:
American Society for Quality Certified Quality Engineer
SKILLS:
Quality Engineering: experienced in PPAP, FMEAs, 8D, APQP, six sigma
tools, supplier quality programs, Poke Yoke, SPC, DOE, advanced
statistical methods, ISO 9000,QS 9000/TS 16949, reliability testing,
material testing (IR, X ray, tensile, elongation, impact, thermal
analysis, color), JIT, team building/quality circles, SPS, GD&T, R&R
studies, Gage Design, CMM, Optical Comparator, QFD, work cells, lean
manufacturing.
Technical: Process experience in injection molding, blow molding,
rotational molding, dip molding, compression molding, compounding
(PVC, thermosets), Fiberglass filament winding, lasers, steel making,
assembly, machining, printing, painting, chemicals, fixture design,
electropolish, adhesives and sealants.
Industry/Product Experience: automotive, appliances, medical devices,
computers, electrical, water treatment, toys
Regulatory: UL, cGMP QSR, MIL Standards, NSF, ASME, EPA, Consumer
Product Safety Commission
Computer: SQL Server, Crystal Reports, Access, Excel, Word, Power
Point, Numerous SPC and statistical programs, digital and movie
software, SAP Quality Management Module
Interpersonal: Implemented and participated in teams from all levels
of the organization. Took numerous psychology and behavioral courses
Communication: Wrote numerous quality manuals, work instructions and
procedures. Presented many verbal presentations and training courses.
EMPLOYMENT:
Henkel Corporation, Mentor, Ohio, 2005-2009
QUALITY ASSURANCE MANAGER-for this manufacturer of consumer packaged
adhesives and sealants. Developed and implemented quality systems to
meet ISO 9000 requirements and ISO 14001. Responsible for the
operation of the quality function including customer complaint
resolution, auditing, and implementing testing and reliability
programs. Provided technical service to customers.Implemented gage
and test equipment calibration program. Supervised quality technicians
and manager for two plants. Utilized six sigma methods and implemented
continuous improvement programs that reduced off specification batches
by 60 %. Implemented SPC system for electronic data collection,
statistical analysis and DOE. Implemented SAP QM module. Implemented
Supplier Development/Quality Program that measured performance,
defined new product requirements and SCAR program. Managed projects
that improved quality and productivity. Responsible for New Product
Introduction using Gage R&R, FMEA, APQP and PPAP. Developed and
implemented product control plans. Trained production and quality
personal in quality concepts and techniques. Manage UL, ASTM, LEEDS
and Government regulatory requirements.
(Layed off due to financial down turn)
Folino Resume Continued
Norman Noble, Inc., Cleveland, Ohio, 2003 - 2005
PROCESS QUALITY MANAGER- for this manufacturer of medical devices
"stents". Processes involve were CNC Laser machining, heat treating
and electroploshing. Maintained the CAPA system and Statistical
Process Control Systems to meet the requirements of FDA cGMP/QSR-ISO
13485. Prepared and participated in software validations. Participated
in the development and implementation of the Yield Reporting System.
Utilized six sigma techniques and implemented hundreds of preventative
and corrective actions that improved product quality, compliance and
the quality system.
(Left due to layoff)
Newell Rubbermaid-Little Tikes, Hudson, Ohio, 1997-2002
SENIOR QUALITY ENGINEER- For this manufacturer of blow molded and
rotational molded toys. Developed and implemented quality systems to
meet ISO 9000 requirements and maintain registration. Implemented
computerized real time SPC System for electronic data collection,
statistical analysis and DOE. Developed and implemented first article
and inspection program. Implemented gage and test equipment
calibration program. Developed and implemented a Supplier
Development/Quality Program, which defined, monitored performance,
SCAR program, and new product requirements and saved over $300,000.
Implemented and maintained programs and projects, which contributed to
reducing customer complaints by over 50%. Utilized six sigma
techniques, managed projects and numerous continuous improvement teams
that reduced scrap by over 50 % and improved productivity. Supervised
inspectors and auditors. Participated in the new product development
of over 100 products and utilized PPAP, FMEA and APQP. Developed and
implemented product control plans and gage design. Supervised MRB
program/ non-conforming product disposition. Trained production and
quality personal in quality concepts and techniques. Managed UL and
Consumer Product Safety Commission regulatory requirements.
(Left due to plant closure)
Mar-Bal Inc., Chagrin Falls, Ohio, 1995-1997
QUALITY ASSURANCE MANAGER-For this manufacturer of custom injection,
compression and resin transfer components and compounding polyester-
fiberglass composite material. Developed and implemented the quality
assurance systems and supervised the quality department. Wrote the QA
Manual, procedures and work instructions to meet ISO 9000 standards.
Responsible for the operation of the operation of the quality function
including customer complaint resolution, supplier development,
implementing first article, inspection and testing program, and SPC.
Supervised MRB board\non-conforming product disposition. Supervised
quality technicians and inspectors. Blue print reading and GD&T
experience. . Implemented gage and test equipment calibration program.
Responsible for the new product interface with product engineering
including the submission of PPAPs, APQP, FMEAs, Gage R&R, capability
studies, flow charts, control plan development, gage fixture and test
equipment design and resolution of all related problems and concerns.
Used CMM and optical comparators to perform layouts and cap studies
for PPAP. Implemented continuous improvement teams and employee
training programs that improved product quality and productivity.
Supervised MRB board.
(Left for better position)
Structural North America, Chardon, Ohio, 1992-1994
QUALITY ASSURANCE MANAGER-For this manufacturer of fiberglass
reinforced plastic pressure vessels. Processes involved were blow
molding, rotomolding, resin transfer, filament winding and assembly.
Developed and implemented the quality assurance systems to ISO 9000
and managed the quality department. Wrote the QA Manual, procedures
and work instructions to meet ISO 9000 standards. Implemented first
article, inspection and testing programs. Performed reliability
testing and analysis. Implemented gage and test equipment calibration
program. Blue print reading and GD&T experience. Responsible for the
operation of the quality function including customer complaint
resolution, supplier development, inspection, new products and
warranty cost reductions. Managed projects that improved quality and
productivity. Supervised quality coordinators. Trained production and
quality personal in quality concepts and techniques. Implemented SPC
system for electronic data collection, statistical analysis and DOE.
Managed NSF and ASME regulatory requirements
(Layed off due to downsizing)
Steere Enterprises Inc., Tallmadge, Ohio 1987-1992
QUALITY ASSURANCE ENGINEER- For this blow molder and dip molder of
custom plastic automotive, industrial and medical components and
compounding vinyl plastisol material Developed implemented and
maintained the SPC, DOE and productivity and quality improvement
programs. Implemented quality systems to QS 9000/TS 16949. Implemented
first article, inspection and testing programs. Supervised MRB/non
conforming product disposition. Implemented gage and test equipment
calibration program. Color matching experience-using colorimeter.
Responsible for customer complaint resolution and 8D corrective
action. Wrote the QA Manual. Reduced failure cost by over 50 %.
Responsibility for the new product interface with product engineering
and customers. Used CMM and optical comparator for layout and cap
studies for PPAP. Blue print reading and GD&T experience. Responsible
for new product requirements including preparation of PPAPs, APQP,
FMEAs, capability studies, control plan development, gage fixture and
test equipment design and resolution of all related problems and
concerns. Trained production and quality personal in quality concepts
and techniques.
(Left for better position)
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