Project Manager Management

RESUME

Personal Information:

Kristin L Haegeland

**** ******* ***, ******, ** 94564, 510-***-****,

***.********@*******.***

Education:

U. C. Berkeley, Berkeley, CA USA: Certification in Project Management,

Project Management

California State University, Hayward, Hayward, CA USA: BS-Industrial

Psychology & Minor in Business Admin.

Professional Licenses, Accreditations, and Memberships: Member in good

standing with the PMI Institute., Darby, Pennsylvania

Employment History:

01/2008 - 9/14/09 Project Manager ATT - Information Technology-IT

ARCHITECTURE & ENGINEERING, San Ramon, CA USA

As Middleware Project Manager, I interface with my team, Program

Managers, client/business partners, and participates in meetings with

the client, IT application teams, and other project managers.

Responsible for developing a detailed project schedule and manage to

project closure. Ensure the work complies with the project scope,

control changes, control the schedule, and document and disseminate

project documentation. Manage projects, utilizing Middleware

methodologies while following required company processes with regards

to initiation, planning, execution, and control of project work.

Responsible for integrating all aspects of the project and subprojects,

ensuring that the proper knowledge and resources are available when and

where needed and ensure that the expected results are produced in a

timely, cost-effective manner. Tight management of scope, time and cost

is key to successful implementation while being responsible for

reviewing/tracking actual against forecast with respect to capital and

expense dollars, hours, and tracking milestones. Utilize cost and

finance tools to ensure executive reports are comprehensive and up to

date at any given instance.

09/2001 - 01/2008 Project Manager, Mass Mrkt Systems & Software Engrng,

San Ramon, CA USA

Manage EAST, MW, SW and West Billing and Customer Care software

development projects ranging from small to large. Manage project

resources and applications that span various regions with accountability

for product development and delivery spanning the software development

life cycle. Responsibilities include management of client relationships,

management of and/or drafting High Level Client Requirements, securing

resources, oversight of design, construction, testing and

implementation. Job requires strong interpersonal planning using company

processes, Microsoft Office, Excel, management and analytic skills.

Knowledge of company products, project management methodology

(including work breakdown structure, issue tracking, jeopardy, risk and

change management) to complete the software design life-cycle.

01/1997 - 08/2001 Project Manager, SBC Services Information Technology,

San Ramon, CA USA

Project managed the DSL LoopQual application from it's inception as a

front end Web application known as ISDN Qual for California and Nevada

Network Services and Marketing internal users for Mass Market

Activation. Managed expanding loop qualification system to an 8 state

application for internal Network users and outside company usage on an

NT platform. Application evolved from one state ISDN application to

multiple state Web Qual application and currently to a system

integration of DSL Loop Qual for all company states. Work effort

performed for Business Technology and Geographic Information Systems .

DSL Qual transitioned to a back end application with a firewall between

Marketing users/interfaces and application when outside companies were

added on 5/30/00. Responsible for team leadership, complex problem

resolution, coordination and rollout of DSL product, change request,

management status reporting including cost reports, timeline estimates,

deployment release schedules as mandated by SBC. Finishing on time and

within budget and interfacing with various internal users and

applications through meetings, training, and testing. Use communication

and negotiating skills through the system development, implementation

and wrap up milestones of each release. Proficient in MS Project, Word,

Excel, Power Point and Visio. Managed various other projects and

completed company courses in Mgmt., Data Modeling, & Unix overview.

Visual Basic taken at community college.

04/1996 - 12/1996 Project Manager-Procurement - Consultant Pacific Bell,

San Ramon, CA USA

Project managed Procurement Quality Management's cross functional teams

and supported the Network Standardization project for re-engineering the

Procurement department-Stephen Welch. Restarted project after being on

hold for over 3 months. Results reduced the proliferation of product by

standardizing products for category using the 80/20 rule. Generated

savings to be realized through volume discounts. Teams redesigned

processes to reduce supplier administration and product technology

training in the field. Managed record keeping using PMI guidelines,

Word, Excel, Power Point and MS Project. Held and attended cross

functional team meetings to assess high volume impact commodity areas

for savings. Tracked project through developed plan and updated project

timeline and budget for multiple company areas. Interfaced with all

levels of management, Network Engineering, Finance, technicians,

suppliers and contract managers.

10/1994 - 12/1995 Project Manager, Bank of America, San Francisco, CA

USA

Managed multiple projects for various Marketing, Sales & Communication

Product Managers in The Private Bank. Project managed the development of

the first automated "Mini Trust" application the bank offered. Held

joint meetings, developed plan and managed record keeping reports using

Word, Excel, MS Project, Power Point, On Target and Access. Issued

updated weekly responsibility matrix and time line as well as tracking

budget actual. Interfaced with various bank units and managed traffic

for creative agencies, legal and form's management. Performed extensive

work with vendors, including foreign language specialists used in

translation of the bank's marketing materials.

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