Project Manager Management

DANIELLA McCARTHY

** ********* *****, ***. *, Baltimore, MD 21244 . 301-***-**** .

*******@*******.***

CAREER SUMMARY

Enthusiastic and motivated professional with experience in, process

analysis, project management, business process reengineering and

improvement methodologies. Strong change management and process improvement

skills with the ability to work in matrix-run organizations.

AREAS of EXPERTISE:

. Experienced in managing IT and business projects ranging in cost from

$100K - $3million.

. Implementing project management processes according to the PMI/PMBOK

standard.

. Defining new business flows, process improvements, and perform

requirements traceability.

. Successful in leading development teams to reach goals.

. Ability to motivate cross-functional project teams to ensure

timeliness and quality of deliverables.

. Excellent written, oral and presentation skills with all levels of

management

. Received Internal Audit Certification for ISO 9001:2008 - Quality

Management System. Session #22146

. Proficient in Microsoft Office Suite including MS Project 2003/2007,

Visio 2007, MS Project Server, MS SharePoint, eWebEdit Pro, MS Content

Management System, @task.

PROFESSIONAL EXPERIENCE:

July 2009 - March 2010

Project Manager, Delta Decisions of DC, Washington, DC.

. Implemented the Project Management Methodology and business processes

to control and manage internal projects and government contracts.

. Developed and tracked project plans and all project management

deliverables, from initiation to close out. Deliverables include

business cases, charters, cost/benefit analysis, risk/issue plans, SOW

documents, and project status reports.

. Responsible for conducting business process analysis through

engagement agreements, defining process boundaries, defining

performance measures and status quo, and using assessment and

performance evaluations.

. Educated team members to new operational/business processes and the

Project Management Methodology.

. Worked as an Internal Auditor, with a team, to implement processes and

document requirements necessary to meet the ISO 9001:2008 Quality

Management System Standards for the clients.

. Recommended application enhancements and changes that solved business

problems and performed business case analysis to support operational

improvements.

. Evaluated ongoing processes and made necessary changes to lower costs,

improve productivity and communication.

. Collaborated with various lines of business and executive management

to align project goals with business objectives.

. Effectively communicated project status and expectations to team

members and stakeholders through weekly progress reports, budgets, and

updated requirement documentation.

. Proactively managed changes in project scope, identify potential

crises, and devise contingency plans.

. Assisted in the facilitation and coordination of Organizational

Change/Change Management and Business Process

Reengineering/Improvement workshops for clients.

November 2008 - February 2009

Project Manager, Comsys, Inc. Contractor with Applied Energy Services,

Arlington, VA.

. Managed IT project teams through the phases of the Project Management

Methodology, in a PMO, while meeting the goals and initiatives of the

organization.

. Assisted the Director of IT in developing operational frameworks of

processes to manage multi -project enterprise environments.

. Independently handled assigned components of the project such as,

scheduling, cost management, risk management, budget, and timelines.

. Tracked and managed the budgets according to the Accounting and

Finance department. Prepared weekly or monthly reports

. Communicated project status and budgets to all levels of management.

. Served as end-user support for MS Project 2003 and MS SharePoint.

Coordinated the testing and assessment of applications.

. Presented business cases for new projects to executive management and

IT Project Managers.

. Facilitated project meetings for the IT project teams and executive

personnel.

. Coached various levels of management through the Project Management

Methodology.

. Maintained established policies, system monitors and controls to

ensure the successful management and reporting of all corporate

initiatives within the projects.

January 2007 - November 2008

Project Manager, Laureate Education, Inc., Baltimore, MD.

. Launched a PMO, with a team of project managers, to implement the

Project Management Methodology according to the PMI standards.

. Managed the content and media teams in delivering online, courses and

programs at the Bachelor's, Master's and PhD level in an e-learning,

LMS environment.

. Interviewed project SME's, process owners, and operations to learn

about Laureate's Product Development Lifecycle, from initiation to

closeout.

. Led in the definition of all phases of the Product Development Life

cycle in defining stakeholders, scope, budget, timelines and

schedules, resources, risk mitigation, and procurement.

. Facilitated various informational meetings to educate employees of new

processes and roles and responsibilities.

. Worked closely with IT, Marketing, and Enrollment in promoting the

product effectively to potential students.

. Improved the business/operational processes to cut cost, promote

communication and efficiency.

. Investigated operational-related problems/inquires and recommended,

facilitated, and coordinated solutions.

. Developed performance metrics to monitor business value.

. Formed strategic relationships between the client, the business, and

the Product Development Department.

. Educated clients and internal stakeholders about the Product

Development Lifecycle, business roles, and the Project Management

Methodology.

. Mediated conflicts between operations and the Product Development

Department.

. Participated in cross-departmental process improvement initiatives.

. Coordinated the work efforts of other functional resources with

timelines and requirements.

. Served as the administrator and end-user support for the

implementation of MS Project 2007, MS Project Server and MS

SharePoint.

. Provided sponsors and stakeholder's guidance and leadership on issues

as they pertain to project scope, value, schedule, budget,

methodology, and resources.

. Coached, mentored and supervised two Associate Project Managers.

July 2005 - August 2006

Program Manager, Academic Affairs

American Speech Language Hearing Association, Rockville, MD.

. Served as the Subject Matter Expert representing Academic Affairs Team

on a cross-functional design team for an online Higher Education Data

System.

. Collaborated with internal and external stakeholders on project scope,

budget and schedules.

. Organized the Students Preparing for Academic Careers (SPARC) award

program.

. Managed and updated the Academic Affairs website with current

information using MS Content Management System.

. Coordinated logistics and planning for annual convention events and

meetings: Graduate School Fair, Researcher-Academic Town Meeting,

Information Booth.

. Executed strategic goals and initiatives for Academic Affairs, which

includes standard operating procedures, absence policies,

communication plans and web content management procedures.

. Collaborated with the Graphics department to design the layout for

promotional items (flyers, brochures, teasers and email blasts to

promote resources).

. Served as the administrator and end-user support for MS SharePoint

2003.

July 2002 - July 2005

Research Program Manager

Association of Women's Health Obstetric and Neonatal Nurses, Washington, DC

. Managed and coordinated Research-based Practice (RBP), the Nursing

Research Grants programs and all convention events; Researcher

Reception, Research-Based Practice meetings, and the Resource Center.

. First point of contact for all members involved in the Research-based

Practice (RBP) and the Nursing Research Grants programs.

. Coached and mentored nurses through the research process, HIPPA and

IRB approval requirements.

. Facilitated strategic planning meetings with SME's and executive

management.

. Provided research and grant editorial content for internal

publications; JOGNN and AWHONN Lifelines.

. Provided ongoing research for funding in the women's health and

neonatal nursing sectors.

. Worked with supervisor in responding to RFP's with proposals and

business plans.

. Collaborated new program initiatives with various internal committees.

. Updated and monitored the website's information using MS Content

Management System.

. Documented and created flowcharts for the Grants program process and

related operational tasks.

. Served as the administrator and end-user support for MS SharePoint.

EDUCATION

ISO 9001:2008 Internal Auditor Certification, June 2-4, 2009

Master's of Business Administration, Strayer University, Washington, DC,

2001

Bachelor of Science, Business Management, Oakwood University, Huntsville,

AL, 1998

Project Management Institute (PMI), Member

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