Customer Service High School

Rahshedia L. Collins

*** ******* ***

San Francisco, CA 94124

415-***-**** Hm / 415-***-**** Cell

************@*****.***

OBJECTIVE:

To obtain a challenging position as a general office worker; where I

can contribute my extensive industry training to increase revenue for

your company and also provide my general office skills.

EXPERIENCE:

Customer Service

. Introduced promotions for products and services on the telephone

. Scheduled and confirmed sales orders, appointments and meetings

. Greeted and directed office visitors, informed staff of

appointments

. Fielded and transferred calls on a 10-15 line switchboards and

took messages

. Provided information on employee availability and office hours

Clerical Operations

. Logged and distributed answering machines messages at the start

of the day

. Accessed and entered information in the database

. Typed, copied, sorted, faxed and distributed memos and other

documents

. Maintained efficient filing systems and archived closed files

. Sorted and distributed incoming mail and faxes

. Signed for incoming packages and notified recipients

. Prepared informational folders and envelopes

SPECIAL TRAINING:

Sherwin-Williams Painter Training San Francisco, CA 2007

. Learned paint safety, application techniques and lead paint

requirements, certification received

WORK HISTORY:

. Receptionist Bayview Senior Center San Fran,

CA 04/28-Present

. Ballot Counter Dept Of Elections San

Fran, CA 03/06-02-07

. Data Collector TSS Temporary Agency San Fran, CA

11/04-1/06

. Administrative Asst. Marin Family Action San Rafael,

CA 7/99-5/04

. Customer Service Rep. Bank of America San Fran, CA

11/00-3/01

. Receptionist Interim Personnel San Fran, CA

3/99-8/00

. Customer Service Rep. Strategic Staffing San Fran, CA

9/98-2/99

EDUCATION:

. Computer Science Course College of Marin Kentfield, CA

2000

. Diploma, General Education Balboa High School San Fran., CA

1999

REFERENCES AVAILABLE UPON REQUEST

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