Sales Manager

J E RE M I A H K. W A RN E R

**** **** ***** ***. *** Fort Worth, TX 76137 940-***-**** ******@****.***

Objective

To combine my 10 years of computer support experience, 6 years of sales experience, 3 years in

leadership positions, and my business degree into a challenging IT position.

Education

University of North Texas, Denton, Texas

Grade Point Average: 3.3/4.0

Bachelor of Business Administration with a concentration in Entrepreneurship, May 2008

Business/Finance Projects

Analyzed Hasbro Inc. for financial stability and investment opportunity

Created a business plan for an entrepreneurial climbing gym

Developed and presented strategic initiatives for Target Corporation

Developed and presented strategic initiatives on Dell Corporation

Developed, surveyed, and presented marketing research on Golden Triangle Mall in Denton, Texas

Professional Experience

Analysis and Planning

Analyzed services reports and developed tools to maximize productivity and minimize delays

Developed an Excel based document to assist in scheduling for productivity based labor

Redesigned two computer repair areas to double the computer repair capacity

Provided solutions to client specific needs

In a six month period, increased services revenue 30% over previous year’s period

Communication

Developed documents to minimize errors and increase efficiency in computer repairs

Deployed, coached, and trained employees on computers and other new technology

Translated computer terminology to the average consumer

Developed PowerPoint presentations to train employees on new products and services

Developed an Access based business lead tracker for the store’s business associates

Developed a sales tool allowing computer sales associates to increase the sale of in home services

Technical

10+ years of computer software and hardware support experience – A+ comparable knowledge

10+ years of experience with Windows NT through Windows 7; Mac OS; basic Active Directory

10+ years of experience with Office Suite; Microsoft Access; virus removal, and windows repair

10+ years of experience with networking (sharing, VPN, etc); Cisco hubs, switches, and routers

6+ years of experience with Norton Ghost, AutoIt, batch files, scripts, and permissions, basic SQL

6+ years of experience with diagnosing and repairing cameras, cell phones, blackberries, video

equipment, and telephones

Work Experience

J E RE M I A H K. W A RN E R

8145 Iron Drive Apt. 433 Fort Worth, TX 76137 940-***-**** ******@****.***

Best Buy – Geek Squad

Geek Squad Senior – Leadership – Midwest City, Oklahoma – March 2009 to May 2010

Geek Squad Manager – Leadership – Midwest City, Oklahoma – June 2008 to March 2009

Geek Squad Senior – Leadership – Denton, Texas – July 2007 to May 2008

Geek Squad Agent – Lewisville, Texas – January 2005 to July 2007

Geek Squad Agent – Bellevue, Washington – September 2004 to December 2004

Awards and Recognition

Best Buy Achievers – 2009

J E RE M I A H K. W A RN E R

8145 Iron Drive Apt. 433 Fort Worth, TX 76137 940-***-**** ******@****.***

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