Project Manager Management

JOSEPH E. PINGTELLA, JR.

**** ****** ***** **. • Collierville, TN 38017

Phone: 901-***-**** • Email: abmex8@r.postjobfree.com

Citizenship: United States Citizen

Position Title: Business Leader - Business Continuity Management

PROFESSIONAL SUMMARY

Goal-oriented expert in the business continuity management arena with 14 years of corporate experience

encompassing all stages of planning, implementation and management of business continuity planning

initiatives. Certified Master Business Continuity Professional (MBCP) seeking challenging leadership role

capitalizing on skills in Business Continuity Management (BCM), Crisis Management (CM), IT Service

Continuity Management (ITSCM), policy and procedure development, and risk management.

Master of the full project management lifecycle, to include requirements definition, systems/process

analysis, design, notification, testing and support.

Exceptional team leadership, team building, motivation, and mentoring capabilities.

Versatility, adaptability, and willingness to tackle new responsibilities; efficiency and ability to manage

multiple projects simultaneously

Proven ability to overcome obstacles and achieve goals; completed Bachelor’s degree while working

full time and becoming a parent.

Excellent knowledge with FFIEC guidelines and industry standards

Familiarity with FEMA guidelines and standards for disaster recovery planning and preparedness.

Record of program improvements as measured by cost efficiency, cohesiveness and sustainability.

SENIOR EXECUTIVE AREAS OF EXPERTISE

Strategic Planning Program Evaluation

Policy/Procedure Development Contingency Planning

Budgeting and Cost Reduction Change Management

Cost/Benefit Analysis Risk Management

Business Continuity Planning Risk/Vulnerability Analysis

Research/Data Analysis Regulatory Compliance

Disaster Recovery Vendor Management

Project Management Team Leadership

Joseph E. Pingtella

EMPLOYMENT EXPERIENCE

BCPRO March 2010 – Present

Owner/Operator

Business Continuity Professional Services

Consulting to multiple markets and industries that require business continuity services

Client:

American Home Mortgage Servicing, Inc.

MAJOR FUNCTIONS:

Evaluate and test business continuity plans to ensure compliance with Federal Institutions guidelines for

continuity planning, as well as any other relevant rules and regulations. Conduct subsequent gap analyses to

perpetuate updates of mitigation plans.

Perform risk and vulnerability assessments; make recommendations for disaster avoidance and

reduction strategies as well as risk management processes.

Develop and implement enterprise-wide business continuity policies, standards and guidelines.

Develop business continuity and disaster recovery roadmap for enterprise functions

Manage change for federally regulated banking processes with business continuity plans.

Deliver policies & procedures based upon business industry standards

General Electric August 2009 – March 2010

Capital Americas Division Norwalk, CT

BCP GOVERNANCE AND INFRASTRUCTURE LEADER

MAJOR FUNCTIONS:

Evaluate and test business continuity plans to ensure compliance with Federal Financial Institutions

Examination Council (FFIEC) guidelines for continuity planning, as well as any other relevant rules and

regulations. Conduct subsequent gap analyses to perpetuate updates of mitigation plans.

Perform risk and vulnerability assessments; make recommendations for disaster avoidance and

reduction strategies as well as risk management processes.

Develop and implement enterprise-wide business continuity policies, standards and guidelines.

Manage change for federally regulated banking processes with business continuity plans.

Incentra, LLC September 2008 – August 2009

Professional Services Department Broomfield, CO

NATIONAL PRACTICE PRINCIPAL CONSULTANT BCP/DR

MAJOR FUNCTIONS:

Developed and implemented client business continuity, emergency management, disaster recovery and

safety programs.

Conducted and presented business impact analyses to gain client support for program strategies.

Coordinated staff contributions to plan implementation and the achievement of key objectives.

Provided support for internal global business continuity planning.

Collaborated with national account executives to identify new opportunities with existing customers.

Joseph E. Pingtella

Siemens Business Services July 2007 – September 2008

Professional Services Department Norwalk, CT

SENIOR CONSULTANT, BUSINESS CONTINUITY/DISASTER RECOVERY

MAJOR FUNCTIONS:

Developed and implemented client business continuity, emergency management, disaster recovery and

safety programs.

Coordinated staff contributions to plan implementation and the achievement of key objectives.

Provided support for internal global business continuity planning.

Managed upgrade and deployment of information technology governance tool used for centralized

monitoring, coordinated on-boarding of new customers for this service, and managed relationship with the

contractor, Hewlett Packard; additional responsibility for Mercury Application Management deployment and

SiteScope configuration to support centralized monitoring.

Provided technical guidance and expertise to account executives to assist in identifying business

opportunities and gaining new business.

Harrah’s Entertainment, Inc. January 2005 – July 2007

Enterprise Risk Management Memphis, TN

SENIOR MANAGER, BUSINESS CONTINUITY

MAJOR FUNCTIONS:

Established and implemented enterprise-wide business continuity plans and disaster recovery strategies,

working with various departments including information technology to develop sustainable methodologies.

Developed business continuity and disaster recovery policies and standards.

Standardized data collection processes for planning phase.

Directed testing for disaster recovery procedures; developed gap analysis tool to identify and resolve

gaps and deficiencies.

Administered disaster recovery software.

Persuaded executive leadership team to approve formation of Business Continuity Oversight Committee

and established Crisis Management Team.

Managed relationship with ATT/SunGard, providing disaster recovery services under a $3M contract.

Computer Science Corporation June 2003 – January 2005

Business Contingency Management Austin, TX

CONTINGENCY SERVICES MANAGER

MAJOR FUNCTIONS:

Continued to perform all previous duties; oversaw development and implementation of internal

controls, business continuity strategies and disaster recovery procedures to ensure alignment with Sarbanes-

Oxley requirements.

Led global disaster recovery group tasked with disaster recovery support throughout North America,

Latin America, Asia and Europe.

Developed and implemented global standard operating procedures.

Joseph E. Pingtella

Conducted disaster recovery assessment and planning, gap analysis and cost analysis in support of two

company acquisitions.

Performed global disaster recovery testing for critical applications; wrote testing documentation.

Scheduled on-call rotation for disaster recovery personnel.

Supported implementation and maintenance of Strohl Living Disaster Recovery Planning System

(LDRPS) and Business Impact Analysis (BIA) software. Trained staff and worked with vendor to resolve

system problems.

Motorola (Outsourced to CSC, above) July 2000 – June 2003

Business Contingency Management Austin, TX

CONTINGENCY SERVICES MANAGER

MAJOR FUNCTIONS:

Oversaw development and implementation of internal controls, business continuity strategies and

disaster recovery procedures to ensure alignment with Sarbanes-Oxley requirements.

Led global disaster recovery group tasked with disaster recovery support throughout North America,

Latin America, Asia and Europe.

Developed and implemented global standard operating procedures.

Conducted disaster recovery assessment and planning, gap analysis and cost analysis in support of two

company acquisitions.

Performed global disaster recovery testing for critical applications; wrote testing documentation.

Scheduled on-call rotation for disaster recovery personnel.

Supported implementation and maintenance of Strohl Living Disaster Recovery Planning System

(LDRPS) and Business Impact Analysis (BIA) software. Trained staff and worked with vendor to resolve

system problems.

Received award in 2002 for driving the implementation of monthly vulnerability testing.

RHI Consulting Group/Datum, Inc. October 1999 – August 2000

IT Department

Round Rock, TX

PROJECT MANAGER & SYSTEMS/NETWORK ADMINISTRATOR

MAJOR FUNCTIONS:

Documented data recovery process for each machine for manufacturer of GPS, satellite and telecom

timing devices.

Performed backup for servers and selected user machines.

Capitol Bolt & Supply March 1999 – October 1999

IT Department

Austin, TX

PROJECT MANAGER & SYSTEMS/NETWORK ADMINISTRATOR

MAJOR FUNCTIONS:

Implemented and documented standard recovery process for user machines.

Performed server backup; supported router configuration and management.

Joseph E. Pingtella

DuPont Photomask April 1997 – October 1998

Round Rock, TX

TECHNICAL PLANNER/SYSTEMS ADMINISTRATOR

MAJOR FUNCTIONS:

Documented data recovery procedures to enhance quality of customer support function.

J O B R E L AT E D T R A I N I N G / C E R T I F I C AT I O N S

MASTER BUSINESS CONTINUITY PROFESSIONAL (MBCP)

CERTIFIED BUSINESS CONTINUITY PROFESSIONAL (CBCP)

COMMUNITY EMERGENCY RESPONSE TEAM (CERT)

CERTIFIED BUSINESS RESILIENCE MANAGER (CBRM)

E D U C AT I O N

BACHELOR OF ARTS – COMPUTER INFORMATION SCIENCE 2002

St. Edward’s University – Austin, TX

C O M M U N I T Y I N V O LV E M E N T

UNITED WAY 2005 – 2007

Founding Member of Tech Assist Program for the Mid-South Region

Chairman of Long-Term Recovery Sub-Committee, tasked with deployment of 2-1-1 system/Emergency

Notification System and assistance to victims of Hurricanes Katrina and Rita

TECHNICAL SKILLS

Platforms: Windows NT/2000/XP Workstations, Dell, IBM, EMC, HP, Blue Arc, Linux/UNIX/AIX

Languages: C++, COBOL, HTML, Visual Basic

Tools: Strohl LDRPS, HP – ITG, MAM, Site Scope, SunGard Paragon, Vision, SRDF, Microsoft Office Suite,

Microsoft SharePoint

Joseph E. Pingtella

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