Sales Customer Service

JOYEETA MITRA

Santa Clara, CA . Phone no. 408-***-**** . Email: **********@*****.***

ACCOUNTANT

Key Skills:

. Good Interpersonal and communication skills; fast learner.

. Strong presentation and relationship building skills

. Proven Financial Services and Financial Modeling skills:

o Cost efficiency, budgeting and loan amortization.

o GAAP accounting, balance Sheet and monthly closing procedures.

o Reconciliation of Accounts, Cash, AP, AR, Sales, P&L, GL etc.

. Excellent PC Skills - Advanced user of accountancy, Microsoft (MS) &

OS software.

o Quick-Books-Pro: 2010

o Advanced MS Excel, MS PowerPoint, MS Access, MS Word

o Windows

. Sound Sales & Marketing - Sales & distribution management and service

marketing.

Education:

. Bachelors in Commerce from University of Calcutta with specialization

in accountancy, business and economics.

Courses and Certificates:

. "Basic Corporate Finance" course from UC Berkeley.

. Foundation course in "Company Secretaryship" from the Institute of

Company Secretaries of India.

Work Experience:

mPowerSolar, San Jose, CA

April 2010 - present

Accountant (Accounts Payable),Contract

. Assumed responsibility of the full cycle accounts payable processes in

contract position.

. Accurate processing of invoices, process and track purchase orders,

expense reports, credit memos, and payment transactions, bank deposits

using quickbooks.

. Demonstrated ability to quickly mastering new systems, processes and

workflows.

. Resolved months of backlogged work, restored order and organization to

processes/ records in disarray.

. Corrected invoicing and journal entry errors previously made.

. Consistently maintained accuracy in calculating figures and amounts

such as discounts, interests, and commission.

. Reconciliation of month end accounts and Credit Card statements using

Quickbooks 2010.

. Creating PDF documents

Micro Center, Santa Clara, CA

Jan 2010 to present

Customer Service Representative

. Point-of-Sales transactions (Debit/Credit Card and Cash handling

experience)

. Sale of services (Warranty, Insurance/ Replacement plans,

Installations, Credit Card Membership, Reward Program New Membership)

. Reconciliation of cash accounts and responsible of depositing cash to

treasurer

. Online Order processing and conversion to Sales pick-up

American Red Cross, Silicon Valley Chapter, Palo Alto, CA

May 2009 to Dec 2009

Junior Accountant, Workplace Emergency Readiness Program (WERP)

. Financial experience in building Franchise Model to value potential

clients of WERP

. Creating cash flow, Income Statement, and forecasted Balance Sheet

for Management group

. Maintained Accounts Receivable records

. Billing and invoicing to AR vendors of WERP program

Data Manager (Sales Support), Workplace Emergency Center Volunteer

. Responsible for preparing detailed company reports to create marketing

pitch materials for the Workplace Emergency Readiness Program (WERP)

and attending client meeting.

. Doing extensive market research of industries and sectors in US for

targeting certain clients and industries

. Managing Client databases using software MS Excel and MS Access

Balmer Lawrie & Co. Kolkata, India

Accounting Intern, Finance Dept July 2006 to Dec 2006

. Accountancy internship with leading publicly-traded Indian

conglomerate

. Specifically focused on Budgeting, and prepared Consolidated Budget

. Worked on variance analysis, cash budgeting, and cost/benefit of

replacing of equipment across various business units.

. Developed and maintained capital Project files and reviewed Capital

Project purchases.

Steel Authority of India Ltd. Kolkata, India

March 2006 to June2006

Finance Intern, International Sales and Finance Dept

. International Sales internship with leading publicly traded Indian

steel producer.

. Specific focus on "Letters of Credit" including understand the

contents, use and features of international trade LOCs.

. Worked in International Financing department, focused on analysis,

process of negotiation and realization of the LOC process and the role

of the consignor and the consignee bank.

Other Information:

. Languages: English, Hindi, Bengali, French (basic level)

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