Manager Sales
Resume:
Christopher Jones
Suite ***5
Austin Texas 78741
*************@*****.***
Objective To obtain a position within a dynamic company where I
can utilize my prior skills and learn new skills to
benefit the company. In addition to team based work
environment, I desire a position with room for
advancement opportunities and long term employment.
This position would allow me to work with faculty in
a team based environment.
Experience Corporate Locators Inc.
Chicago, IL /Austin, Tx
02/2009-Present
Skip Tracer/ Information verification lead.
In this position I work for law firms, business
owners, debt collection agencies, and other
perspective clients in both the private and public
sectors on a contractual basis to rebuild there
outdated files prior to being placed in collections.
Job Description: To skip trace and or locate
individuals and or business in the intent to get
current usable information on file. This would be
prior to being assigned to a collection agency. To
third party probe for new info and to make certain my
clients have full and complete information on file.
Educational Credit Management Corporation/ERS Inc.
Westchester, IL 04/2007-02/2009
Senior Collections Associate
Collected on defaulted student loans on behalf of
Educational Credit Management Corporation.
First place agency rankings during my employment
monthly on behalf of ECMC.
Extensive rebuttal experience required and
facilitated for this client.
Strong portfolio of paying accounts backed with
verified employment information.
Numerous lead awards.
Job description: In this position I worked on
federally defaulted student loans to include
collections, administrative wage garnishment
verification, and implementation. This portfolio was
well aged debt. I found in this position, it was
necessary to back every setup account with verified
employment information in the event they fall out of
the federal rehabilitation program, or fail to comply
with the request to enter into voluntary
arrangements. Duties included skip tracing, third
party probing and rebuilding of debt files.
Financial Management Systems
US Department of Education Contract /Schaumburg, IL
06/2005-09/2006
Relief Manager/ Senior Collections
Representative/ICRP facilitator
Collected and resolved issues relating to defaulted
student loans on behalf of the United States
Department of Education. Facilitated investigation
and asset allocation of those in default.
First Place rankings on the US Dept of Education
contract while handling the ICRP Consolidations
program as senior implementer.
Strong portfolio of paying accounts backed with
verified employment information.
Relief manager under Joe Buscaino
Numerous lead awards and commissions.
Job Description:
In this position I excelled in collections and
provided the ability to start all setup operations
for the Income Contingent Rehabilitation Program for
those unable to pay, opened on behalf of the
department of education. I trained my other two staff
members as to what to do with accounts eligible for
consolidation and what information was required upon
setup, in addition to daily collecting and goal
retention, and rehabilitation setups. In addition,
our team handled all other accounts not able to pay,
from disability to deceased accounts. In this
position I rose to the challenge with success in
achieving first place rankings on the department of
education contract. I was then promoted to relief
manager after supervising the ICRP program. The
relief manager position entailed handling eight other
support staff to ensure proper procedures are carried
out on the paying accounts, such as timely payment
and return of all required and or needed documents.
Career Education Corporation Hoffman
Estates, IL
Default Management/ SLC 06/2004-07/2005
Assisted current, prior, and graduated students to
better understand there repayment options on there
obtained federal student loans.
Received the prestigious Excellence in student
service award by Career Education Corporation 2005
Job description:
In this position I was responsible for skip tracing
and locating any prior student that may default in
the coming year that attended CTU Online a division
of Career Education Corporation. This would include
mailings of repayment option literature, training and
working with all student accounts representatives on
how to understand if those calling in are approaching
a default potential and how to offset it through the
utilization of repayment options. Strong interoffice
cooperation to carry out daily phone contact
attempts, and skip tracing for contact worldwide. In
contact, my main objective was to teach the student
there repayment options to curtail the coming
default. This would be primarily through the
utilization of there forbearance, deferment, and or
payments options that may be available.
Vanru Credit Corporation /US Department of Education
Des Plaines, IL
Student loan collector/ Garnishment verifier
04/2003-06/2004
To collect on defaulted student loans on behalf of
the United States Department of Education.
Job description:
In this position I was an entry level student loan
collector. While doing so, was granted the
opportunity to skip trace, verify employment for wage
garnishment, and collect the debt. I learned quickly
how to rise to the top in office rankings and setup a
strong portfolio of paying accounts prior to my
chosen end date.
Aon Corporation/ Premier Auto Finance division
Chicago, IL 09/1999-09/2001
Repossession liaison/ Collections Supervisor
This position entailed handling an extensive amount
of repossession companies across the nation as the
liaison for Aon.
To monitor and implement which agencies are producing
and utilize those that recover the most assigned.
Train collection staff as to how to handle customers
in an effort to keep them in there vehicle. Through
open discussion and training meetings.
Work with vehicle merchandising to cut cost and
storage fees at agencies across the country.
Expanded sales to include mass-market accounts.
Numerous Awards and company outings for excellence
performance.
Job description. This position entailed daily
supervising of a team of twenty four collection
personnel and four repossession coordinators. To
include training on as400 systems and system dialer
programs. Weekly rebuttal training meetings to
prevent repossession from occurring. In a supervisory
role, I was responsible for choosing which
repossession agencies are contracted on behalf of
PAF. Statistical follow up for each vehicle recovery
agency. Worked in cooperation with vehicle
merchandising to expedite auction sales, and or
storage.
Conseco Direct/Bankers Life and Casual
Chicago, IL/ 11/1998-09/1999
Claims supervisor
Job description:
In this position I was hired and trained how to
process and microfiche all incoming payments for
several life insurance companies under the Conseco
Direct umbrella. I was then shortly promoted to
supervisor in claims over twelve employees. To train
and check every bank deposit prior to deposit and to
assist with all aspects of claim and payment
processing.
Northern Trust Bank 55 South LaSalle Blvd
Chicago, IL 10/1997-11/1998
Executive Assistant to commercial banking.
Job description:
To assist the commercial banking department with
daily memorandum and reports. To investigate trends
and potential clients for business proposals.
Schedule travel and meetings with clients. To
distribute memorandums and reports to all top
executives at Northern Trust.
Received company's s award for distinguished service.
Education 1989-1991 Southwest State University San Marcos,
Texas
Undergraduate studies
1989-1991 US Dept of Labor/ Electrical Apprentice
program graduate
Associates degree electronics.
Interests Property investments, music, movies, goal
achievements. Concerts, live music. Travel.
Tips In my many role I have always been driven to succeed.
I have developed many different skills to be a bthat
would be a benefit to your company and make a great
addition for a position within .our corporation. I am
avid learner with training and f with great follow up
capabilities.
Contact this candidate