Customer Service Manager

Dominique Ard

Home Address ***** ******* ***** ***. ***, Harrison Twp. MI, 48045

Cell 313-***-****

Home 586-***-****

**.***.*********@****.**************.***

OBJECTIVE

Entry-level position utilizing my education and training and provide room for advancement.

EDUCATION

Bryant & Stratton College, Orchard Park, NY

Associate of Occupational Studies, December 2009

Major: Paralegal

Major GPA 3.5/4.0 Overall GPA 3.5

EMPLOYMENT

Dialogue Marketing, Troy, MI 03/2010 - Present

Customer Service Rep

Does inbound and outbound calls

Assist with helping customers fill out documents

Posse’s great leadership, communication and customer service skills

Meijer, Clinton Township, MI 07/08 – 02/2010

http://www.Meijer.com

Inventory Analyst

Make sure product holes meets a certain quota each day

Organize the stockroom

Inventory

Maintain a clean and safe environment

Rockland Inc, Troy, MI 05/08- 06/08

Account Manager

Traveled to different companies to display lower rates

Participated in meetings

Possessed great leadership and communication skills

Tweedle Litho, Clinton Township, MI 07/07 - 04/08

General Labor

Worked on the production line making car manuals for Ford and Chrysler

Worked on the computer and assisted with various paper work

Scanned, packed and labeled boxes

SKILLS

Excellent verbal and written communication skills. Have frequently given presentations to large audiences.

Proficient in Microsoft Office including Word, Excel, and Power Point.

This is a link to the different skills I have learned through my paralegal program:

https://bryantstratton.optimalresume.com/previewDoc.php?tkn=5a325aa04bd1a7239e2ed8f0d9c5d47d-p16516

ACTIVITIES

Alpha Beta Gamma member at Bryant & Stratton College

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