Customer Service Sales

CLEMENT ROZARIO

**** ********* ***** *** *** 301-***-****

Silver Spring, MD 20904

*********@*******.***

OBJECTIVE: A challenging position at a growth-oriented firm, which will

allow me to both further utilize my skills/experiences and acquire new

abilities.

EXPERIENCE:

APPRAISER ASSOCIATE- Mark Kessler Appraisals- Washington, DC 2009 -

Present

Assist a high volume appraisal firm with field inspections,

appraising, reviewing, analyzing all types of residential appraisals

including single family, townhome,

condominium and vacant land

. Executive assistant to the company's CEO with the various office

needs

. Completed appraisal reports for pre-foreclosure, short sale and REO

properties

. Make addendum corrections, updates and sending reports to lenders

. Play a vital role contacting all vendors and management companies

REALTOR Fairfax Realty, Inc. 2003 -

Present

Provide exceptional customer service to sellers by listing their

properties on MLS and other online media outlets and represent buyers

with their purchase contracts; and interact with numerous real estate

professionals in a professional manner to form a business alliance

. Developed and implemented advertising strategies which resulted an

increase of 25% in sales volume and higher clients retention rate

. Proficient in MRIS, MLS, legal documents reviewing and contract

preparations

. Conduct extensive farming through mass mailings, emails and flyers

RESEARCH ANALYST CoStar Group Inc, Bethesda, MD 2002 -

2005

Researched, verified and completed numerous commercial comparable

sales reports through extensive internet-based research & data

collections; and trained numerous new employees to bring them up to

speed

. Interacted with brokers, buyers, sellers, attorneys and township

officials

. Studied deeds, initiated geo-coding, completed imaging process and

prepared

initial research database

. Verified and updated 100's of brokers listings through telephone

calls and emails

EDUCATION:

Bachelor of Science, Marketing University of North Texas, Denton

May 2002

COMPUTER SKILLS:

(MS Office ( Internet-based research ( CRM

(Win2Data (Data Manager (PRS

( Enterprise ( MRIS Matrix ( ACI Appraisal Software

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