Timothy McGoff, PMP, SSGB
Atlanta, GA
*************@*******.***
Highly accomplished and motivated professional with proven track record of quickly identifying operational
deficiencies and implementing sustainable system/process improvements. Has the ability to bring complex
projects from inception to completion within challenging deadlines.
Work Experience:
Quality Engineer – Komatsu Forklift USA – 2007 to 2010
Accurately review warranty claims to determine correct repair procedures and labor.
Provided valuable assistance with our successful ISO 9001 Certification campaign.
Established reporting and analysis which cut monthly costs by 50%.
Developed analysis pinpointing production field failures which reduced frequency to less than 1% annually.
Diagnosed potential long term problems in the early stage to proactively contain issues.
Mortgage Sales – Tower Mortgage & Financial Services - 2005 to 2007
Regional Account Manager for new wholesale mortgage division.
Engineered a cold calling follow-up procedure, which turned 20% of leads into sales.
Lead the department with over 50% deal closing ratio.
Involved with creating relationships and networking to form a successful customer base.
Established relationships with leaders for bulk discount interest rates and fees.
Head Lacrosse Coach – Tampa Catholic High School, 2003 to 2007
Coaching young men in the development of physical skills and positive attitudes for total success in our
program and in their lives.
Research and evaluate opponent scouting reports and our team’s season statistics.
Developed a large number of exceptional athletes which have been recognized with league awards.
Schedule facilities for games and practices.
Organize practice game plans to focus on team’s needs.
Quality Project Manager – Home Depot Corporation – 1997 to 2003
Drove project management on Home Depot’s new ordering system software, managing the interfacing
challenges with our suppliers/vendors.
Instituted usability testing plan which increased out launch date by 2 months.
Liaison between IT and Business Departments.
Developed new specs with OEMs allowing system interface.
Established master billing, cutting internal personal and processes.
Education & Training:
2 Years Bilingual Training, English – Brazilian Portuguese
Lean Overview Boot Camp, University of Kentucky
Crystal Reports Developer Certificate, Business Objects
Project Management Certificate, American Management Association
Six Sigma Green Belt Certificate, Home Depot University
2 Years Military Science Studies and ROTC, The Military College of Vermont
BS, Industrial Engineering, Corllins University
Computer Experience:
SAP, AS/400, Crystal Reports, PeopleSoft, Microsoft Office, Microsoft Project, Microsoft Visio.