DAVID P. LUSTER, MT(ASCP)
********@*****.***
** ****** *****, ********, ** 02360 ( H: 508-***-**** ( O: 508-***-**** (
C: 508-***-****
PROFILE
Business Development ( Marketing & Sales ( Account Development & Management
Healthcare, Life Science, Medical Sales and Business Development
Professional with experience in mature companies, start-ups, mergers and
acquisitions targeting industries including pharmaceutical, biotech,
medical device manufacturers, medical imaging, as well as academic,
healthcare, research, and institutional markets. Expertise in strategic
planning, new product and services launch, domestic and international
business development, client development and retention.
Consummate team player and architect of client relationships. Ability to
interact at all levels with internal and external teams. Successful at
developing alliances, and partnerships that profitably increase sales and
market penetration. Confident and highly motivated team player with the
drive and initiative to succeed in any challenging environment.
Core Competencies
Business Development Market Research & Analysis Data Management & Imaging
Sales & Marketing
Management Team Building Clinical Trial & IT
Strategic Planning Communication & Solutions
Presentation Partnerships & Alliances
[pic]
PROFESSIONAL EXPERIENCE
ABT BIO-PHARMA SOLUTIONS, INC., Lexington, MA
2008 - 2010
Director, Business Development
Responsible for new business development and integrated consulting services
engagements into the Pharmaceutical, Biotechnology, Medical Device, and
Diagnostic industries. Interact with other Practice Areas to create
synergistic opportunities. Practice Areas include Biometrics, Clinical
Research, Commercial Strategy, Data Management, Health Economics & Outcomes
Research, Post-Marketing initiatives and Registries. (Company and assets
recently acquired.)
A new position reporting directly to the president, responsible for direct
prospect and client contact, presentations, proposals, contract
preparations, and contract management. Expand and maintain current client
account development. Develop and maintain strategic vendor and other
strategy and service and lead-generating partners.
. Impact: Clients include ApaTech, Coloplast, Ethicon Endo-Surgery,
Ferring, Genzyme, PTC Therapeutics, Sepracor, Shire HGT. Maintained
liaison with Electronic Data Capture vendor/partner. New prospect
pipeline of $6M+.
MEDNET SOLUTIONS, INC., Minnetonka, MN
2006 - 2008
Regional Sales Manager (Northeast)
Responsible for strategic business development of eClinical data management
and clinical trial management solutions to Pharma, Biotech, Medical Device,
Contract Research Organizations, and Investigator Initiated Studies. Role
requirements include both a "hunter" and a "gatherer" mentality along with
excellent prospecting, closing and account management skills.
. Impact: Achieved fastest major sale in the history of the company.
Clients include Abt Associates Clinical Trials, ICON Lifecycle Sciences
Group, J&J/Ethicon, Ortho-McNeil Janssen, Precision Therapeutics, Inc.
QUALITYMETRIC, INC., Lincoln, RI
2004 - 2006
Senior Director, Business Development
Promoted to newly created business development position with objective of
high level penetration of major healthcare accounts including
Pharmaceutical, Biotech, Medical Device, Health Plans, and Disease
Management organizations. Also responsible for strategic vendor and
industry consultant relations.
Initially served company in an account development consulting capacity
calling on clinical trial decision makers. Strategic role and instrumental
in further launching newly formed consulting division concentrating on
clinical research requirements. Promoted to Senior Director, Sales.
Responsible for managing an inside sales team consisting of five Account
Executives and two Sales Administrators. Core products and services are
scientifically-validated and widely-used health-related quality of life
survey tools for patient-reported outcomes measurement that are utilized
for risk screening, treatment planning and drug efficacy measurement.
Major vertical markets engagements predominantly within Pharmaceutical
(Phase II - Phase IV clinical research including product label claims),
Biotechnology, and Medical Device. Other vertical markets include program
effectiveness and risk management for Health Plans and Disease Management
companies, as well as hospitals studies, clinical practitioners, academic
and scholarly research, and government research organizations.
Responsible for mentoring and managing the sales team to achieve license
revenue and sales goals and maximize profitability. Foster strategic
business relationships, collaborations, and partnerships. Create,
implement, and carry out policy. Develop and implement the Sales Division
Budget. Conduct Performance Reviews and set objectives.
Member of Executive Group - company's strategy, policy, and decision making
body. Member of Business Integration Group - carries out company strategy,
policy, and decisions. Member of Product Solutions Group.
. Impact: My restructure of the Sales Division and implementation of
enhanced workflow processes optimized vertical market coverage and focus
that allowed for more proactive and consultative selling approaches.
This was instrumental in accounting for a 63% increase in sales to
$4,800,000.
DATASPECTRUM, an INC Research company, Raleigh, NC (Company ceased
operations.) 2002 - 2004
Director, Business Development
Prior to company closure, responsible for sales and marketing of clinical
data management, biostatistics and medical writing services and solutions
across all therapeutic areas for Phase I through Phase IV clinical research
for a global Contract Research Organization (CRO). In rainmaker role, led
essential and strategic interaction and planning with principal management,
marketing, proposal, clinical operations, and other clinical and data
management business development groups and teams. One of four directors
responsible for business development Interacted with Clinical Research
Associates. Experience with Oracle Clinical (OC) clinical data management
and OC Remote Data Capture. Familiar with paper, fax-based and patient
diary clinical data capture solutions.
. Impact: Launched new company and associated branding into US and Canada
Data Management, Biostatistics, and Medical Writing CRO markets.
Facilitated more than $1.5M in regional and other territory sales. Built
prospect sales pipeline and new RFP base of more than $2.5M. Maintained
account control and secured reference status with key clients such as
Pfizer and Endo Pharmaceuticals.
CLINSOFT/PHASE FORWARD, INC., Waltham, MA
1999 - 2002
Business Development Manager
Prior to company acquisition, responsible for sales, marketing, and account
management of clinical trial software solutions for data management, safety
and adverse event tracking, and electronic data capture (EDC), targeting
organizations in Pharmaceutical, Biotechnology, Medical Device, Consumer
and Contract Research industries. As Sales Executive for Clinsoft
(formerly Domain Pharma), subsequently acquired by Phase Forward,
responsible for new business development and account management of
strategic clients (e.g., Biogen, Genzyme, Hoffman-La Roche, Parexel,
Sepracor, Serono).
. Impact: Delivered $3.4M in sales in a declining territory achieving
share of number one ranking in profitability. Garnered strategic clients
as well as two internationally esteemed academic medical consortia,
Harvard Clinical Research Institute (HCRI) and NIH/NHLBI - Framingham
Heart Study.
INDEPENDENT BUSINESS DEVELOPMENT & SALES CONSULTING 1995 -
1999
Provided sales and marketing services and strategic consulting for
companies developing software products and services within the medical
industry. Involved in new product launches, new business development,
international business development, and the establishment of strategic
partnerships including:
Summit Instruments - General Electric Medical Systems / Integrated
Imaging Solutions Group: Facilitated Northeast regional launch of
RadWorks Image Distribution and Teleradiology System for a newly
acquired General Electric company, Applicare. Instrumental in software
sales development and marketing of Magnetic Resonance Imaging (MRI)
software. Impact: Generated MRI software sales in excess of $2.5M,
exceeding target by 30%.
Accusoft Corporation: Key consulting and leadership role for custom and
off-the-shelf medical imaging software solutions and applications. Drove
worldwide sales and market integration of leading products and services.
Impact: Increased revenue stream more than 50% to $70K per month. Sold
company's first DICOM standard Communication Software Development
Toolkit and Plug-in while the products were still in Beta testing.
WT Chen & Company Inc: Designed and implemented commercial and
government healthcare marketing and sales functions for newly created
Medical Information Technology Consulting Services. Focused on Workflow
Automation, Internet Commerce, Network Infrastructure, Document Imaging
Management and Electronic Forms solutions. Developed strategic
partner/vendor co-marketing relationships and alliances. Impact: Created
the strategic sales plan and market research that built a $1.5M sales
funnel.
Prior roles included sales and marketing of Hospital, Laboratory, and
Anatomic Pathology Information Systems. Served as Team Leader for
launch of emerging web-based technology and hand-held point-of-care
computing. Capital equipment, ancillary products and supplies to
hospital, clinical and research laboratories throughout New England.
Impact: Exceeded new channel growth targets by 20%. Winner of
company's Top Gun Award. Revitalized a declining territory by
increasing sales profitability more than 40% to more than $1.2M. Upon
merger with Fisher Scientific became first dual sales representative
carrying product lines of both companies.
EDUCATION
Lynn Hospital, MA - Medical Technology Internship MT(ASCP)
MT(ASCP) Medical Technologist - American Society for Clinical Pathology
Massachusetts College of Liberal Arts (formerly North Adams State College)
BS, Medical Technology ( BA, Biology ( Minor in Psychology
Tom Hopkins courses, IBM Account Development Strategy, Various sales and
industry training and webinar courses, trade show tracts and symposia,
Medical Development Group, and Massachusetts Biotech Council seminars.
MEMBER
Drug Information Association (DIA)
International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
Medical Development Group (MDG)