Customer Service Manager

Susan L. Maynard

*** *.*. **** ******

Bend, OR *7701

Home 541-***-****

Employment History:

Matrix Mailing, 2288 NE 2nd Street, Bend, OR 97701 8 Years

Job Title: Customer Service Supervisor

Mission Linen, 2nd Street, Bend, OR 97701 1 Year

Job Title: Data Entry Clerk

Education:

Sweet Home High School Graduated

Linn-Benton Community College Office Procedures

Skills:

Customer Service Supervisor, Typing (90 wpm), Training Employees, Cashier,

Accounting, Record Keeping, Filing, Phone Operator, Sales,Refunds/Exchanges,

Customer Satisfaction, Corresponding with the Better Business Bureau,

Department of Justice, Attorney General; Credit Card Chargebacks, Hiring

Employees, Termination of Employees, Inventory (Including Ordering Office

Supplies and Store Merchandise), Assisting Employees and Management

Correcting Errors and editing, Abilitiy to make decisions regarding customer

satisfaction and coordinating new programs in a company atmosphere.

Other Skills:

Manager, Supervisor, and Team Leader. Very efficient and a team-player,

Dependable and Reliable, Will take initiative when needed, Enjoy fast-paced

work environment, Great attitude.

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