Peggy Banks
**** * *********** **** ? Gilbert, Arizona 85298
480-***-**** ? E-mail: ***********@*****.***
Account Manager
Sales & Marketing / New Business Development / Territory Management
Successful profit and market share driven professional qualified with over
18 years of viable achievements in National and Major Account sales.
Visionary leader and team player with stellar track record of superior
performance in sales productivity, customer relationships and account
penetration. Outstanding communicator with excellent qualifications in:
. Account Development, Retention and Management ?
Competitive Product Positioning
. Strategic and Tactical Marketing Planning ? Customer
Problem/Resolution
. Productivity Improvement ? Business
Proposals
. Client Needs Analysis & Forecasting ? Senior and
Executive Level Presentations
. Contract Negotiations ? Superior Listening
Skills
Professional Strengths
? Notable interpersonal skills: capacity to relate to all levels of
management, staff and customers.
? Dedicated to exceptional customer service: able to cultivate positive
rapport and nurture relationships by offering a
service beyond customer expectations.
? Solid project management skills with effective combination of assuming
multiple responsibilities and innovation to
consistently meet objectives.
? Recognized for outstanding work ethics, integrity, thoroughness and
commitment to corporate goals.
Career Progression
NACCO Materials Handling Group, Inc. - Greenville, NC
1999 to present
National Account Manager
? Increased participation in Fleet Management contracts, develop target
accounts into major accounts, negotiate
Agreements, forecasting and close business
? Process all orders, acknowledge with dealers, track on time
deliveries, and follow up with customer expectations
? Price, Quote, present product proposals and demonstrate forklift
products to potential and existing customers
? Manage yearly budget for allowed expenses
Yale Chase Materials Handling - City of Industry, CA
1997 to 1999
Team Leader and Major Account Manager
? Provided training, material handling knowledge, account development
planning to a team of 6 members
? Accountable to develop and manage new and existing major account
assignments
? Developed and won a major 500 fortune companies business across the US
- 300 forklift volume per year
Briggs Equipment (formerly YMH Arizona), Phoenix, AZ
1993 to 1997
ACM Equipment (formerly Empire Lift), Mesa, AZ
1990 to 1993
Territory Account Manager
? Accountable to manage new and used forklift sales to new and existing
customers in a specific territory.
? Developed and secured business with 4 large fortune 500 companies with
forklift sales of 120 in yearly volume.
Education Milwaukee Area Technical College
Mesa Community College
University of Phoenix
Dimensions of Professional Selling 1993, Advanced Selling
Skills, 1995, 2000
CSI Sales Training, William Walker Series 2009, 2010
Cambridge Who's Who
Technology Microsoft Office, Outlook, PowerPoint, Excel, Act, Gold
Mine, and Salesforce.com