Customer Service Project

Thomas Adam Warren

**** ***** ****

Harriman, TN 37748

865-***-**** 865-***-****

********@*****.***

Objective

Entry level software developer

Skills

. C#, VB.Net, .Net Framework, ASP.net, VBA, SQL

. MSSQL server 2000 and 2005

. Linq to SQL, TortoiseSVN, Window Presentation Foundation

. MS office Word, Excel, PowerPoint, Access, Project, Visio

. Flash, HTML, AutoCAD, Photoshop

Education

ITT Technical Institute, Knoxville, TN

Bachelor of Applied Science, Software Engineering Technology

Awards: Highest Honors, Academic Excellence, Valedictorian

Graduated March 2010

Pellissippi State Technical Community College, Knoxville, TN

Associate of Applied Science, Computer Science/Programming and Support

Graduated May 2007

Roane State Community College, Harriman, TN

Associate of Applied Science, Pre-Engineering

Graduated May 2004

Experience

. ITT Class Project: Capstone: Classes Scheduler

o Created application that scheduled classes at the ITT Tech

Knoxville Campus so that classes had theory first and lab second

while still optimizing classroom space.

o 2 person team utilized C#, .net Framework 3.5, WPF, Linq to SQL

on MS SQL Server 2005 with TortoiseSVN as project management

. PSTCC Class Project: System Analyst and Design: Copilot Document

System

o Created a document distribution system for Pilot Travel Center

LLC. that sent marketing documents by Fax, email, FTP to replace

fax Sr., a in-house application that was write in vb6

o Created the logon and admin module and modules that call pre-

existing modules for email and FTP supply by client

o 6 person team utilized VB. net, .net Framework 2.0, window

forms, MS SQL Server 2000

. Auditor, RGIS Inventory, January 2008-July 2008

. Technical Support Intern, Ted Russell Ford, March 2007-May 2007

. Customer Service Support, Wal-Mart, November 2003-January 2006

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