Customer Service Manager

*************@*********.*** • 805-***-****

Heath Nelson

Objective

To be an integral part of a winning team, share in the success of the operation and develop the

respect of the people I work with.

Summary

I have seven plus years of continuous involvement in concrete construction, planning, design, and

fifteen plus years in management. Much of my career has been in problem solving, field

evaluations, and dispatching. I am well organized and I take complete ownership of responsibilities.

I am able to work well independently as well as part of a team.

Experience

2001-2009 Team Transit Mix Oxnard, Ca.

Plant Manager

Directly supervised delivery drivers, accountable for dispatching, training, and staffing of

equipment.

Sales Revenue

Responsible for ordering of all materials

Responsible for making sure daily schedule and commitments are all met

Accountable for quality and cost of product

Was extremely instrumental in growing the business

1997-2001 Chuy’s Mesquite Broiler Moorpark, Ca.

Supervisor

Managed daily operation

Responsible for developing and staffing

Accountable for product quality and overhead cost

Customer Service

1994-1997 Royal Wholesale Electric San Fernando Valley,

Ca.

Warehouse Manager

Shipping and Receiving

Order Verification

Managed and maintained a sense of direction and help establish business priorities

Dispatching and Delivery in a timely manner

References

References are available on request

Contact this candidate