Tasha Hicks, MBA, CPC

**** ********* ******

Memphis, TN 38119

Phone: 901-***-****

Alt#: 901-***-****

Email: abme88@r.postjobfree.com

EDUCATION

Certified Professional Coder (CPC)

American Academy of Professional Coders

Master of Business Administration, January 2010

University of Phoenix, Fort Lauderdale, Florida

B.S. Health Administration, June 2008

University of Phoenix, Fort Lauderdale, Florida

Medical Billing and Coding Certificate, April 2001

Concorde Career College, Fort Lauderdale, Florida

SUMMARY OF QUALIFICATIONS

. 9 Years experience in the Healthcare Industry.

. Extremely Knowledgeable of all require reporting of federal, state and

local levels of Insurance carriers (Medicare, Medicaid, etc).

. Excellent problem solving, negotiation, organizational and

communication skills.

. Proven leadership and team building skills, coupled with a superior

record of productivity and bottom line improvement.

. Strong working knowledge of Medical Terminology and Anatomy.

. COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Outlook, Lytec,

Medical Manager, Medisoft, Meditech, PPM, Moss, Synapse

PROFESSIONAL EXPERIENCE

2009-Current High Tech Institute

Medical Billing and Coding Instructor

. Taught assigned courses in the medical billing and coding program.

. Adequately prepared all course materials and lessons.

. Worked with each student through their learning process.

. Indentified and referred at risk students to specific academic support

services.

. Provided assistance for the planning, development, and maintenance of

program curriculum.

. Worked with DOE in retention activities with students including

academic advising, mentoring and documentation.

. Participated in professional development activities.

2009. Team Health

Hospital Coder/Documentation Specialist (Contractor)

. Responsible for properly assigning CPT, ICD codes for Inpatient and

Outpatient services.

. Audited physician's progress notes, H & P, Operative and Discharge

Summary reports.

. Responsible for deploying, training or supporting electronic medical

records and practice management software systems in hospitals and

physicians practices.

. Designed, developed, and delivered billing / coding training

materials.

2006-2009 Nations Health

Senior Billing Analyst

. Supervised a staff up to 35 employees and account receivables up to

3.2 million.

. Prepared annual employee evaluations, maintained productivity

standards, training for new employees.

. Assisted in directing and coordination activities for third party

receivables.

. Supported cycle analyst in reporting information regarding revenue

enhancement.

. Developed and implemented changes to operating policies and procedures

for all collection teams.

. Led compliance activities and maintained a file with appropriate

evidence of compliance.

2004-2006 Vanguard Corporation of America

Reimbursement Administrator

. Managed the billing and collections departments; including follow-up

coordination with each department supervisor to ensure timely

submission s of daily, weekly and monthly billing reports.

. Responsible for routine communication with physicians.

. Established and maintained a relationship with the physician to ensure

understanding of the risk and concerns for the practice.

. Implemented corrective processes for any concerns the physicians

expressed.

. Participated in professional development activities to keep current

wit the health care trends and practices.

2001-2004 Describe Medical Billing Services

Medical Billing/Coding Clerk

. Performed billing clerical duties including review and verification of

patient account information.

. Resolved routine patient billing inquires; followed up on balances due

from insurance companies and patients.

. Entered data electronically to process charges, payments, denial and

adjustments.

. Analyzed, coded procedures and diagnosis using CPT, ICD9 coding

manuals.

. Submitted CMS 1500 and UB 04 claims electronically and by paper.

PROFESSIONAL AFFILIATIONS

. American Academy of Professional Coders

. American Health Information Management Association

References upon Request

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