Customer Service Manager

Phillip Evans

Mobile Phone: 774-***-****

Secondary Phone: 508-***-****

E-mail: *******@*****.***

OBJECTIVE

To take my knowledge of all Microsoft office programs, shipping/receiving and customer service skills to

gain entry into permanent work position for myself.

WORK EXPERIENCE

April 2010-Current

FedEx Ground- Middleboro, MA

Package Handler

Handling packages removing them from the trailers, also removing packages from delivery vans.

October 2008 - February 2010

Old Navy - Taunton, MA

Shipment Team

Responsible for unloading the truck, stocking the floor of the store and processing all of the merchandise into

the computer.

May 2008 - June 2008

Coworx Staffing, User Friendly Recycling-Taunton, MA

Recycled TV Dissembler

Coworx staffing briefly placed me in a family owned recycling business. They accepted used goods given

away from charity, schools, business, etc. I was mainly hired to take apart the used, broken TV’s. It was a

short assignment due to lack of work being taken into the warehouse.

April 2007 - November 2007

Kelly Services, Depuy Mitek- Bridgewater, MA

Order Assembler

My third time being placed by Kelly Services into the Depuy Services Bridgewater warehouse. My main

tasks included piecing together the order, inspecting fully ensuring that it was in the right shape to ship out to

the hospitals. Mostly in the orders were various pharmaceutical screws, nuts and bolts. I was laid off due to

the work being moved overseas and I was not able to get placed into another job. I was unable to find work

again until my next job in May of 2008.

October 2006 - January 2007

Gamestop- Brockton, MA

Senior Game Advisor

I was hired to be the third key shift supervisor at a rebuilding store. My tasks were to assist customers with

their gaming purchases. I was also given a key so I would be able to open the store if the other manager was

unable to, or close it up at nights end. I was let go when the management in charge wanted to get rid of all 3

supervisors in charge of the store, myself included.

January 2006 - June 2006

Walmart- Raynham, MA

Hardware Sales Associate

My main tasks were stocking shelves, mixing paint and keeping the workspace clean. I left after a few

months because of the lack of hours and it was a poorly managed store.

July 2004 - December 2005

Kelly Services, Depuy Spine- Bridgewater,MA

Shipping and Receiving, PSI

Kelly Services placed me here two times within this time frame. My first assignment was in the summer of

2004 where I was I picked pieces and shipped them. I was also trained heavily with using cpu programs to

make shipping easier. Since it was temporary I was briefly let go and returned in 2005. During my second

assignment I was placed in PSI, a section dedicated to shipping and boxing. I trained to run a plastic

wrapping machine at a high pace sometimes wrapping up to 3000 pieces a night. I also check and sorted out

various orders making sure they were not shipped out with the wrong piece counts.

November 2003 - October 2004

Kentucky Fried Chicken- Raynham, MA

Cook

Food handling, cleaning and customer service were some of the main duties for this job. I sometimes had to

work in the kitchen by myself it was highly fast paced and hectic. When dealing with customers my managers

always commented on my friendliness.

EDUCATION

Taunton High School Class of 2004

I received my diploma in 2004, my main areas I feel I excelled in were computers, math and English. I am

very skilled in all Microsoft Office programs, mainly Excel.

Contact this candidate