Rachel A. Stuve
***** ******* ***** (***) ***-
*766
Macomb, MI, 48044
******@*****.***
SUMMARY
Advanced analyst specializing in system development lifecycle, relational
databases, data quality, reporting and Portal/Collaborative web
applications with experience in automotive, government and manufacturing
technologies and services; education includes Bachelor of Science in
Information Systems, Master of Science in Administration (2011), Sun
Certified Professional for Java Technology and ITIL V3 Service Management
Certification.
COMPUTER SKILLS
Adobe PhotoShop CS3 JDeveloper (Oracle 10g) MS Project 2007 SUSE Linux 9.0
BackOffice Data Java/Javascript MS SharePoint SWiSHmax
Migration 2007
Benthic Golden/PLEdit Jython MS SQL Server TOAD (Oracle)
2008
Cognos Lotus Notes R5 MS Visio Vignette Content
PowerPlay/Impromptu Management
Crystal Reports Macromedia Dreamweaver Offendertrak Vignette Collaboration
9.0/10.0 MX 7.2
HTML/SHTML Macromedia Fireworks MX Oracle 9i/10g Vignette Portal 7.4
Hummingbird BI Suite Macromedia Flash MX SQL/PLSQL VMware Server
8.0
PROFESSIONAL EXPERIENCE
General Electric (Energy Division), Van Buren Township, Michigan
Advanced Application Specialist, Information Management
02/10-present
> Subject Matter Expert on BackOffice suite of tools and methodologies
for data migration and data quality tools
> Coordinate with national/international teams to install, configure and
optimize data migration applications
> Conduct software demonstrations, assist with timeline creation,
approve technical deliverables, manage customer expectations, lead
user training sessions and report status to senior management for all
BackOffice initiatives
> Collaborate with project managers to recommend proper solutions for
data migration and quality
> Manage technical and personnel resources to ensure proper support for
ERP data conversion projects
Champion Enterprises, Troy, Michigan
Lead Portal Developer/Analyst, Information Systems
07/07-02/10
> Gathered requirements, designed, built and documented corporate
intranet Portal using Vignette suite: full SDLC
> Installed, designed and built intranet Portal/BI site (beta) using
SharePoint 2007/IIS & SQL Server 2008
> Project planning, software evaluation, designed architecture and
recommended solutions for Portal/BI solutions
> Upgraded and patched Collaboration and Portal applications
(application server: VMware & Linux)
> Developed templates, workflows, role-based security
> Developed and maintained system and design standards
> Documented system requirements, configuration, design and disaster
recovery procedures
> Regular status reporting and presentations to C-level executives
> Reported directly to CIO regarding project status, new development,
issues, and long-term application strategy
> Created all training materials and conducted user and administrator
training for 800+ remote and local employees
Macomb County, Mount Clemens, Michigan
Programmer/Analyst, Information Technology
4/03-7/07
Offendertrak-Facility management system (COTS) implemented throughout
Macomb County Jail and dependent agencies
> Lead developer for reporting team: Analyzed and gathered requirements,
created new reports, code reviews
> Created 100+ user-interactive reports through queries, stored
procedures, packages and functions
> Configuration of user interface and database: acted as technical
liaison between users and vendor
> Completed data synchronization/conversion between legacy system and
new system using MS/Oracle databases
> Assisted with the development, documentation and implementation of
database naming and coding standards
Expedited Booking System-Oracle/.NET two-way interface with Offendertrak
that streamlines data entry processes
> Created procedures/functions called by interface to validate and
return/insert data from/into database tables
> Created, implemented, and executed test plans. Coordinated with users
to document results/enhancement requests
> Conducted system needs analysis, requirements review, business process
examination, and documentation
> Created training manuals and provided support and training to end-
users
Bond Application-Oracle/JDeveloper two-way interface with Offendertrak that
streamlines the bond processing process
> Gathered requirements, created data flow design and developed initial
system prototype
> Developed application through Oracle 10g and JDeveloper
> Conducted system needs analysis, requirements review, business process
examination and documentation
Computer Aided Dispatch Decision Support System (CADDSS)-COTS to track
incidents received by the dispatch center
> Used MS SQL Server 2000 tools (stored procedures, functions, queries,
DTS) to verify accuracy of data
> Utilized Hummingbird BI Suite to create a reporting interface.
Provided user training and technical support
DaimlerChrysler, Auburn Hills, Michigan
Systems/Programmer Analyst (Contract), Corporate Services Systems and
Support 5/02 - 03/03
> Analyzed, developed, tested and implemented groupware intranet and
database applications using Lotus Notes
> Utilized Vignette V6 to manage expansion and enhancement for external
recruiting website
> Acted as technical liaison regarding requirements, configuration
changes, and site enhancement
> Created training manuals, testing scripts, and provided support and
training to content providers
> Utilized Cognos PowerPlay and Impromptu to process data and discover
trends in supplier non-compliance
> Recommended new rating system for suppliers/carriers. This initiated a
new carrier evaluation method.
Electronic Data Systems, Troy, Michigan
Customer Support Representative, Techline Customer Support Center
6/00 - 7/02
> Subject Matter Expert: resolved escalated issues for group of 30,
managed questions, lead software research teams
> Updated Intranet page via Microsoft FrontPage with current product
updates and troubleshooting tips
> Created email templates and department standards for client
communication
> Researched and planned disaster recovery and information protection
procedures
CERTIFICATIONS
General Electric Co.
Six Sigma Process Quality: Green Belt Certification
Date: June 2010
Information Systems Examinations Board (ISEB)
ITIL V3 Service Management Foundation Certification
Date: October 2009
Sun Microsystems
Sun Certified Java Associate (SCJA)
Date: April 2009
Oracle University, Troy, Michigan
Oracle Database 10g: Advanced Programming with PL/SQL Certificate
Date: May 2005
EDUCATION
Central Michigan University, Mount Pleasant, Michigan
Master of Science Degree
Concentration: Business Administration Leadership
Graduation: 2011 (Projected)
GPA: 4.0/4.0
Oakland University, Rochester, Michigan
Bachelor of Science Degree in Business Administration
Major: Management Information Systems
GPA: 3.76/4.0 (Magna Cum Laude)