Customer Service Security

William E. Plummer

*** **** ***** *********

Washington, D.C. 20019

Email: ***********@*****.***

Home: 202-***-****

SECURITY CLEARANCE: - Top Secret w/SCI/FS

OBJECTIVE: To obtain employment in security field with advancement

potential.

COMPUTER SKILLS: Proficient in MS, MS Office 2004 applications,

Install Hardware, Troubleshoot, Novell NetWare 3.11 Power Point and

Excel, Picture Perfect, Nispom, and C-Cure.

SUMMARY OF QUALIFICATIONS:

. Team player with employees other from diverse backgrounds and

various levels of management

. Highly effective communicator with proven team building skills &

superior problem solving abilities.

. Customer Service Skills

. Personnel Adjudication Systems (JPAS)

WORK HISTORY:

GENERAL CLERK - MAY 2009- PRESENT

Transtecs Corp. Arlington, VA. (Duty Station: NAVSEA Badging and Visitor

Control Navy Yard)

. Serves as the security for DOD NAVSEA employees and contractors

. Process personal requests for reinstatement of security clearances.

. Knowledge of Electronic Questionnaires for Investigations Processing

(e-QIP).

. Prepares, issues, and maintains accountability or restricted badges

temporary and permanent to customers requiring access to NAVSEA and

tenant commands.

. Review visit authorization letters from supporting agencies or

companies through the Joint Personnel Adjudication System (JPAS) or in

letter format as appropriate.

Security Monitor -OCTOBER 2008 - PRESENT

Lockheed Martin Mclean, Va.

. Guards, patrols, and polices industrial premises to protect property

and personnel against fire, theft, vandalism, illegal entry, and other

hazards.

. Periodically tours premises; examines doors, windows, and gates to

determine that they are secure; observes departing personnel to guard

against thefts of company property; inspects equipment and stores to

ascertain if tampering has occurred; reports irregularities; sounds

alarm; and permits authorized persons to enter property.

. May examine credentials of persons desiring entrance to restricted

areas.

. May be required to direct traffic on company premises.

. May use force of arms to carry out assignments as required and arrest

persons committing illegal acts.

ACCESS CONTROL OFFICER- NOVEMBER 2006 - AUGUST 2009

Ominplex McLean, Va.

. Monitor and screen all personnel badges and property admitted to a

Government facilities.

. Process all visitor badges and property of non- cleared personnel

. Monitor overall physical security system both alarm and closed

circuit tv system

. Assist customer with other inquires

SECURITY GUARD - MARCH 2006 - NOVEMBER 2006

Ominplex Bethesda, Maryland

. Control and direct all vehicles to designated areas, check all

identification, all commercial deliveries to the facilities to

detect and prevent any dangerous or prohibited material on the

facilities.

Education Edit

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Dates Attended

School

Degree

8/1973 - 5/1977

Elizabeth City State University

Bachelor's Degree

Business Administration

6/2003 - 12/2004

Career Blazer Learning Center

Certificate

Help Desk Specialist

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