Engineer High School

Andrew J. Madriaga

**** *********** ***

San Jose, Ca. 95135

Phone: 408-***-****

**.********@*****.***

OBJECTIVE

To obtain a position as a junior network engineer or junior network

administrator.

WORK EXPERIENCE

Compucom Systems INC, onsite at Intel, Santa Clara, Ca (February 2008 -

June 2009)

Entry-Level Support Engineer / Logistics Technician

. Testing/troubleshooting computer hardware and software.

. Install computer hardware and software.

. Setup/install desktops, laptops, and monitors.

. Create, close, and organize work orders/tickets (IPRO, Remedy

AssetCenter).

. Run various utilities (PC doctor, Kill disk).

. A/V and conference room maintenance.

EDUCATION

. High School Diploma Mt. Pleasant High School, San Jose, Ca 2002

. Network Design/Administration - De Anza College/Foothill College (January

2008 - Present)

. Cisco Network Academy - Foothill College (January 2008 - Present)

SKILLS

Computer Skills:

. Troubleshooting hardware/software.

. Basic knowledge of IP protocols such as RIP, RIPv2, EIGRP, and OSPF.

. Basic knowledge of LAN switching such as VLAN, VTP, and STP.

. Basic knowledge of wireless concepts and configuration.

. Experience in setup/configuration of small networks such as subnetting,

cabling, VSLM, and CIDR.

. Experience with basic commands with Cisco IOS in configuring routers and

switches.

ACHIEVEMENTS

. A+ Certification

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