Manager Sales

SUMMARY

Highly organized, detail oriented, and professional individual providing

management and executive level support for national or divisional

operations, administration, marketing, and business development.

OBJECTIVE

Program Operations, Coordination, or Administrative Management specifically

where there is a need to assure broad cooperative effort through the use of

sound planning, strong administration, and skills of persuasion to achieve

goals.

EXPERIENCE

03/2010 - Present Picsolve, Inc. Operations Coordinator

Manages operations for 10+ staffed and non-staffed souvenir photography

sites at various amusement/theme parks, museums, and sports venues such as

Sea World, Madame Tussauds Wax Museums, and Tampa Bay Rays including

interviewing, hiring, training and employee relations

Develops current and new business by analyzing account potential and

recommending sales strategies that are focused on both the customer and

increasing revenues

Contributes information to sales strategies by evaluating current product

results, identifying needs to be filled, monitoring competitive products

and analyzing and relaying customer reactions

Completes site visits as directed to maximize the business relationship and

to establish a presence amongst the venues leadership and team as an

actively involved partner of action

Enhances the company's reputation with current and new clients

Identify incremental income opportunities

Maintains a consistent focus that helps meet and exceed the budget

Completes all required reports and detailed documentation as required

Works closely with engineers to trouble shoot technical challenges with the

systems and ensure that they are resolved in a timely manner

Works closely with the sites to execute training sessions to review

operations of the systems and guest experience

10/2006-05/2009 PBS&J Operations Coordinator II

Managed operations within national business sector consisting of 100+

structural engineers

Supervised and coached administrative staff: set performance goals,

conducted performance reviews, recommended salary increase, recommended

personnel action as needed

Reported directly to Board level executive

Responsible for the compilation of data and the preparation of monthly

reports and preliminary budgets

Organization of fiscal documents

Analyzed project control reports and profit planning monitors to ensure

expenses have been accurately charted

Developed charts and graphs based on financial reports, and updated them as

needed for meetings or conferences and seminar presentations

Increased the effectiveness and efficiency of Support Services through

improvements to each function (HR, IT, Finance) as well as coordination and

communication between functions

Composed contracts, memos, letters and other documents

Served as primary liaison to legal counsel

Maintained manager's calendar, scheduling and coordinating appointments

Planned and coordinated meetings, conferences, travel, teleconferences,

seminars, and webinars

Provided business development support

Assisted with RFP review and proposal coordination including attending pre-

proposal meetings

President of Employee Activity Committee - responsibilities included

electing board members, establishing sub-committees, overseeing all budgets

and operations of the committee

Provided Office Leadership Support

08/2003-10/2006 Weststar Mortgage Loan Officer

Interviewed applicants and requested specific information for loan

application

Analyzed applicants' financial status and credit to determine feasibility

of granting loan

Ensured that the loan was in compliance with federal banking regulations

Managed staff and supervisor calendars through Microsoft Outlook

Generated financial reports weekly, biweekly, and monthly

Created Power Point presentations reflecting information retrieved from

monthly reports

Created interoffice and company wide memos and multiple marketing tools

Point of contact for Tech Support

Implemented training course for new recruits

03/2002-08/2003 Steak Masters Grille Lounge Manager

Planned, coordinated and managed events such as receptions, birthday

parties and banquets

Designed signs and banners for advertisements

Created marketing distribution materials

Developed a calendar of events

Created Power Point presentations demonstrating strong and weak areas

Assisted with creation of new menus

Arranged bottles and glasses to make attractive displays

Ordered and requisitioned liquors, mixers, and supplies

EDUCATION

2005 - Current Everest University Online Tampa, FL

B.A., Business Administration in progress

SOFTWARE EXPERTISE

Microsoft Word - Expert

Microsoft Outlook - Expert

Microsoft Power Point - Expert

Microsoft Excel - Expert

Windows Operating System - Expert

Oracle Accounting and Project Management Software - Intermediate

Adobe Full Version - Intermediate

Flash - Beginner

Typing 70+ wpm

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