Customer Service Quality Control

GEORGE HERON

**** ******* ***

Houston, TX *****

281-***-****

******@******.***

www.gheron.com

SUMMARY:

Experienced graphic and web designer (5 years) with freelance and corporate

experience. Bilingual

(English / Spanish). Proficient in Adobe CS, pre-press and photography

SKILLS:

Photography, prepress, mock-up production, customer service, Adobe CS

expert.

Creative: InDesign, Quark XPress, Photoshop, Illustrator,Acrobat.

Web Design: HTML, CSS, Dreamweaver, Flash, Actionscript, Sharepoint,

Director.

Video: Final Cut Pro, After Effects, Premier, Flash Video.

Productivity: Microsoft Office, FileMaker, Aperture, Lightroom.

EDUCATION:

The Art Institute of Houston

BFA Graphic Design

Graduation December 2008

The Art Institute of Houston

AAS Multimedia/Web Design

Graduation September 2002

EMPLOYMENT HISTORY:

InPress

April 2009 - July 2010

Graphic Designer

. Designed and produced stationary, books, and a wide range of printed

material

. Supervised press production and vendor product for Quality Control

. Resolved conflicts between requests and budget or available resources

. Advised and educated customer base on how to maximize their promotional

goals

. Found solutions for internal and external customer needs and request

according to available budget and deadline

February 2005 - December 2008

Production / Graphic Artist at Quest Chemical Corp.

. Designed product labels and marketing materials for corporate clients

. Maintain photographic archive of all products and marketing materials

. Prepared and photographed mock-ups

. Attend press checks on regular basis

. Identified and effectively solved printing issues

. Translated documentation and technical materials (English / Spanish)

November 2001 - December 2005

Graphic/ Multimedia Designer at Deft Interactive

. Designed web sites, brochures and ads for client companies and nonprofit

organizations

. Maintained and updated web sites

July 2002 - October 2002, Graphic Design Internship at Veritas DGC

. Assisted the graphics team with photo corrections and illustration

. Formulated charts and graphics to be used in presentations

WEBSITES:

http://pas.com/

http://www.controldynamics.com

http://www.pipermorgan-aei.com

http://www.houstonmetdance.com

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