Customer Service Technician
Resume:
Anthony R. Lopez
Lawrence, Ma ***41
************@*****.***
Areas of Expertise
Customer Service handles cash set up equipment
Team player experience
installing
Blue print
dependable professional
Hard worker fast learner
customer relations
Microsoft office email
Medication
Qualification Highlights
. Works effectively with employees and customers at all
levels
. Outstanding ability to go beyond in order to satisfy
customer's service
. Ability to work in a fast-paced environment as well as
individually
. Excellent client relations
. Demonstrates professionalism at all times
. Works with minimum supervision
.Spanish speaking
Work Experience
Greater Lawrence Family Health Center March 2010-
Present
Pharmacy Technician
Lawrence, Ma
.Work along with license pharmacist
.Provide medication and other healthcare products
.Data entry
Office Environment
October 2008-March 09
Install Technician (Temp) Wilmington, Ma
. Installing office equipment and
software
. Uninstall office equipment
. Load and unload trucks
. Attend staff meetings
Comcast
October 2006-September 08
Comcast Technician 3 Lawrence, Ma
. Perform duties with cable, internet
and phone
. Troubleshoots and repairs advanced CPE, including
two way video, residential &
commercial customers.
Install software and technical support
. Explaining to customers how to use
equipment; describe technical issues using plain everyday language that
anyone can understand.
. Keeps customers informed of work progress
while on premises.
. Perform other related duties.
. Attend weekly meeting with supervisor
and other staff.
Philips Medical System
February 2005- October 2006
Assembler Technician Andover, Ma
. Page writers, assembly and repair
. Stressvue, assembly and repair
. SAP production operator
. EDHR production operator
. Stressvue software and driver
-Installation process
. Stressvue Funcional verification
-Test process
Metropolitan Credit Union January2004-
December2004
Customer Service Rep/ Teller
Lawrence, Ma
. Dealt with money transactions
. Assisted customers with any
inquiries they may have.
Education
Bachelors of Science in Biology
September 2010-Present
Umass Lowell
Lowell, Ma
Bachelors of Science in Biology
September 2009-Present
Middlesex Community College Lowell, Ma
Business Administration June 2009-
Present
Northern Essex Community College Haverhill, Ma
Achievements
In home Customer Service Achievement Award in 2007-08
Contact this candidate