Quality Assurance Engineer
Resume:
Son H. Tran
*** ********* ***** + Webster, NY ***80 + 585-***-****
Professional Summary:
Highly qualified and experienced System Engineer with 10 years of
experience building, validating and releasing software while utilizing and
enhancing my skills of installation troubleshooting, unit testing and
continuous build methodologies.
Work History:
System Engineer - Fujifilm Systems Software and Development
December 1999 - Present
. Assist software development in designing new software
products using Visual Basic scripts. Modifying release or
updated scripts to meet vendor's needs.
. Assist in creating global training and support programs for
various clients.
. Assist in-house and customer support using SQL, Subversion,
and Apache database by running queries for data mining to
meet client's requests.
. Monitor customer's network proxy with QoS settings to
complete web orders through internal fulfillment database.
. Test and incorporate Microsoft security updates and .N ET
with current and future software release.
. Prepare standardize statistical reports, analyze and
evaluate incident reports, perform Quality Assurance
testing.
. Travel on-site to install, train and troubleshoot pilot and
current release software products for customers.
. Push hotfix builds during regular and after hours to meet
customer's needs.
. Monitor hotfix builds to incorporate into future software
release.
. Create and modifying up-to-date release documentation for
internal database and wiki.
. Aid in evaluating, testing and validation using CMMI
process for new operating system and hardware
configuration.
Quality Assurance Engineer\Software Technician - Xerox Engineering
System
September 1996 - December 1999
. Create and modify Unix scripts for printer drivers, color
tables, and halftone charts.
. Apply Unix scripts to look up table for large format
printers.
. Measure and record color measurements with Gretag tools.
. Perform Quality Assurance with collected analyze color
data.
. Test software and hardware for clients required
specifications.
. Create, analyze and evaluate digital images for Quality
Assurance tests.
. Applying Color Science, computer and printer technology to
proto-type large format printer.
Education:
Rochester Institute of Technology - Process Management, Spring 2004-
ongoing
University of Buffalo - Aeronautical Engineering, August 1995 - May 1996
Monroe Community College - Computer Science, September 1993 - June 1994
Son H. Tran
769 Somerdale Drive + Webster, NY 14580 + 585-***-****
Professional References:
Mr. Chris Atcon
Senior Software Developer
Wegmans Food Markets
1500 Brooks Avenue
Rochester, NY 14603
Mr. Craig Sanborn
System Engineer
Fujifilm North America Corporation
155 Bellwood Drive
Rochester, NY 14606
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