Toinette Ravelo ********.******@*****.***
*** * ******** ****. ***. 923 Miami, Fl. 33131
Objective
I seek to expand and broaden my experience within the music, film,
entertainment, marketing and sales industry. As well as to apply my skills
set as a highly organized, motivated, confident and educated employee that
will contribute and exceed the standards of my future employers.
Education
Full Sail University Orlando, Fl.
M. S. Entertainment Business
Florida International University Miami, Fl.
B.A. Marketing
Charles University Prague, Czech Rep. (study aboard
program)
Film Certificate
Experience
Administrative Assistant
Hit Factory Criteria - Music Recording Studio
Jan. 2008 - May 2010
. Assisted Studio Manger with calls, booking clients, petty cash,
billing, client contact information (mainly consisting of recording
artists, managers, producers, engineers, record labels and, on
occasion, television networks) employee logs, emails, studio tours,
and the efficiency of assistant engineers. Kept confidential
information, confidential.
. Overseer of duties and schedules of front desk receptionists.
. Multi-tasked in a variety of avenues, from schedule changes, to client
inquiries, maintaining office supplies, requesting PO's, and attaining
special requests items for artists/clients.
. Assisted in large-scale setups, such as video shoots, label meetings,
and listening sessions.
. Maintained a very good rapport with all clients, artists, and vendors.
. Optimized tape library circulation by implementing a new inventory
control process that reduced inaccuracies. Reduced operational costs
by 20% by minimizing tape inventory.
. Contributed a positive attitude at all times, within a very
ultrasensitive creative environment, so that clients and employees
experienced a comfortable, professional and creative atmosphere.
. Selected by Chief Operating Officer to be cross-trained in several
areas of the company in order to maintain a steady workflow.
Marketing Agent/Promotions
Miami City Ballet
Sept. 2006 - Aug. 2007
. Improved sales by 100% from previous fiscal year.
. Built rapport with clients, while working as a team member by sharing
and creating creative ideas with other staff members. Maintained the
standards of Miami City Ballet and its founder, Mr. Edward Villella.
. Met and exceeded sales projections while staying within marketing
budget.
. Served as a liaison between patrons and marketing management,
recommended retaining strategies, which led to a 95% retention of past
patrons.
Administrative Assistant / Business Developer
ACL, Inc.
June 2001 - Jan. 2007
. Developed office system for up and coming management company
subcontracted by the State of Florida. Started filling system, client
contact information, employee information, banking operations,
telephone and computer system.
. Communicated ideas and information between employees and CEO.
. Demonstrated basic secretarial duties, which included, answering calls
in a professional and polite manner, filing, updating office data
while multitasking several assignments set for me by CEO.
. Maintained payroll and billing software which eliminated the cost of
an outside accountant.
. Assisted administration with all aspects of the company while seeking
new ways to reduce operation costs.
. Demonstrated a can do attitude that made it possible to overcome
several system changes throughout the course of my employment.
Skills
. Proficient in English, Spanish with some French and Portuguese,
Microsoft Office System, Microsoft Visio , QuickBooks, Microsoft
Windows operating system, Mac operating system, Adobe, FileMaker Pro,
and light knowledge of ProTools 7.4.
. Proven track record of accurately completing research, reporting,
information management, marketing, and business-development efforts
within budget requirements.
. Highly focused and results-oriented in supporting complex, deadline-
driven operations; able to identify goals and priorities and resolve
issues in initial stages.
. Demonstrated highly effective negotiation skills within contract based
situations.
Volunteer Experience & Affiliations
. Grammy & Latin Grammy - Member
. Hands on Miami - volunteer