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Customer Service Administrative Assistant

Location:
Jackson, MS, 39209
Posted:
July 11, 2010

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Resume:

Naathia Neal

*** ******* ******

Jackson, MS ****9

601-***-****

abmd8e@r.postjobfree.com

QUALIFICATIONS STATEMENT

Offering dedicated and high quality performance, backed by solid

credentials and experience, in customer service leadership. Very

organized with an innate ability to motivate and lead others and/or

follow.

WORK EXPERIENCE

D_Tech Solutions

Atlanta, GA

Internship as Administrative Assistant

6/2009 - 5/2010

. Coordinates travel and hotel arrangements for Field Engineers

. Sort, stamp, and distribute mail; prepare and edit correspondence.

. Maintain Director's monthly calendar and take Meeting Minutes.

. Liaison between all department personnel on diverse matters.

. Assisted in researching and compiling data for monthly sales and

status reports.

. Provide coverage for receptionist area as needed; answering

phones.

. Organized activities, planned meetings, and coordinated events.

. Served as resource person on personnel policies and procedures.

. Maintained employee timesheets and attendance records.

. Prepared and kept managers apprised of meeting agenda.

. Assisted in scheduling and coordinating staff meetings.

. Assisted in preparing mandatory budget and departmental reports.

. Processed weekly payroll and confidential personnel records.

. Maintained employee timesheets and attendance records.

. Created Excel spreadsheet for preparing weekly progress reports

Ruby Tuesday

Jackson, MS

Shift Leader/Server

11/2004 - 12/2008

. Preparing deposits, team weekly scheduling, organizing team

meetings, training new employees

. Dealing with customer complaints/ ensuring quality services to

every guest during visit

SKILLS

Proficient in Microsoft 2003 and 2007

Knowledgeable in Windows7, Windows XP, Visual Basic, and Java Script

Type 50 wpm

ACTIVITIES

Volunteer as a tutor in mathematics; Algebra, Geometry, Trigonometry,

grade school math

EDUCATION

Jackson State University

Jackson, MS

Bachelor of Science, Mathematics

5/2009

REFERENCES

Available upon request



Contact this candidate